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Southern Chevrolet
Chesapeake, VA
1,277 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,277 reviews
September 19, 2024
The service is good but when calling to check on your vehicle you can’t get anybody . I got a call saying my vehicle was complete. I called 8 times, left messages. I was transferred to the service ma vehicle you can’t get anybody . I got a call saying my vehicle was complete. I called 8 times, left messages. I was transferred to the service manager (Todd) and after 34 hours I never got a call back. Communication definitely has some opportunities More
by SHAWNWALLACE00
Verified Customer
September 17, 2024
Excellent customer service as was provided. Staff was highly knowledgeable and the price for the work was very affordable. Staff was highly knowledgeable and the price for the work was very affordable. More
by MARCUS.FIELDS23
Employees Worked With
September 16, 2024
I called on August 30th to have my windshield replaced. The lady was able to schedule me for the next day. I wasted gas driving put there just to order a windshield. I was told it would be in a week. That The lady was able to schedule me for the next day. I wasted gas driving put there just to order a windshield. I was told it would be in a week. That was 16 days ago. More
by KEllis
Employees Worked With
I don't recall the names of the 2 guys. They were both very nice though.
September 16, 2024
Tried to call 4 times to confirm I wanted them to do the recommended service, no one answer. Had to drive up to the car dealership to confirm. recommended service, no one answer. Had to drive up to the car dealership to confirm. More
by CLJEFFRIE
Employees Worked With
September 15, 2024
My experience was great and I can’t wait to continue working with Southern Chevrolet. The team was very informative regarding my vehicle. working with Southern Chevrolet. The team was very informative regarding my vehicle. More
by LAKEISHA.WILLIAMS20
Employees Worked With
September 14, 2024
Nancy was very courteous and professional. I am very satisfied with the timely completion of car repairs and the pick up to get me back to the dealership. Thank you for resolving my car issues I am very satisfied with the timely completion of car repairs and the pick up to get me back to the dealership. Thank you for resolving my car issues. Definitely, I am sold on the quality of your work and the overall experience. More
by preachersmith53
September 14, 2024
I have been here several times for service and each time was good and things were done in a timely manner. All of the service reps and workers was very courteous and kept you abreast of their progress. Ke was good and things were done in a timely manner. All of the service reps and workers was very courteous and kept you abreast of their progress. Keep up the good work!!! More
by theresa.moseley
September 13, 2024
disorganized when dropping off my vehicle. Online scheduling service menu is confusing with options available. Never received confirmation once booked. And when booked a week in advance, still Online scheduling service menu is confusing with options available. Never received confirmation once booked. And when booked a week in advance, still had to wait for parts!?! Guess no one checks upcoming appointments to make sure all supplies are readily available. More
by RVOLANTE79
Employees Worked With
September 12, 2024
Scheduling was easy and efficient. The service provided was excellent and professional. The customer lounge was very accommodating. The service provided was excellent and professional. The customer lounge was very accommodating. More
by vernon.hairston77
Employees Worked With
Other Employees :
Nancy in service
September 11, 2024
The entire team provided outstanding customer service. Special thanks to Nancy and John for the warm welcome, transportation service, and excellent communication! The service techs were also very detail Special thanks to Nancy and John for the warm welcome, transportation service, and excellent communication! The service techs were also very detailed and ensured that my vehicle was squared away in a timely fashion. More
by Melvin Kearney
Employees Worked With
Nancy and John
