Back

Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.8
444 Reviews

444 Reviews of Spitzer CDJR Mansfield - Service Center

Sort by
June 01, 2024

Everyone one was very knowledgeable and friendly. I will continue to do business there in the future. More

by max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Had prompt service appointment and great customer service. Good quality professional job and friendly staff. More

by weisssteven127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Top notch. Colton and another person (sorry, didn't catch her name), stayed after work hours on a Friday to help me out. Long story short, Colton said he would More

by zxstevens54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Conley
May 31, 2024

Very helpful and Tim kept me posted on everything that needed to be do on my Jeep. Very nice. More

by SISSY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Couldn’t rotate tires the wheel lock was missing. Your people always change the tires, they must have not put it back in my car. Will have to make another appointment now, after Spitzer gets the lock More

by tina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Nobody knows anything! ! Got an oil change, when I called to schedule I asked the price and how long oil change was good for. The answer I got was we haven’t done oil change More

by Familyshare.2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Conley
May 21, 2024

My husband & I have dealt w/Spitzer for years. Very reliable, no issues ever, great service! More

by CHARHARPER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Conley
May 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving our team this positive review. We are glad to provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Safe travels!

May 20, 2024

You guys tried to sell me work that was done on my car 2 months ago. You diagnosed the problem and told me to bring it back to where I bought it. I did that. Two months ago where they fixed it. Then under r More

by kristenbarina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk who I worked with
May 18, 2024

Have always done a great job on my vehicles. Friendly staff. Communicate with me timely and appreciate the car wash. More

by kwinkle1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are always here to get your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call!

May 18, 2024

I love this dealership. They have been very helpful when I stopped in recently and asked a question about a vehicle I had just purchased even though I didn't purchase it it More

by Marvinfreak2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Spitzer CDJR Mansfield responded

Hi Marvin, It is our pleasure to serve you. Thank you for your positive review! We hope that you do not hesitate to let us know how we may be of further assistance to you!

1
...