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Sterling McCall Acura

Houston, TX

4.8
616 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 616 reviews

May 31, 2024

This dealership was very helpful this time. I have purchased three TLs prior to this. Unfortunately, my last TL had a faulty battery and this dealer refused to replace it, Hence, I had to buy More

by scook913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown employee
May 31, 2024 -

Sterling McCall Acura responded

Thank you for your feedback. We're glad to hear that your recent experience with us was helpful, and we appreciate your continued patronage. We're pleased that the young man efficiently installed your license plates. Thank you for choosing us!

May 30, 2024

Service advisor Paul Cinque is helpful, accomodating and friendly. He keeps customers posted on the progress and explains on services. Definitely I'll be back for peace if mind service. More

by John Pak Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
May 31, 2024 -

Sterling McCall Acura responded

We're delighted to learn about your positive experience and the helpful assistance provided by Paul! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 27, 2024

Exceptional service . Dropped my car off to perform the safety recall and an alignment . In and out, Thank you! More

by Sunnyr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
May 29, 2024 -

Sterling McCall Acura responded

We're delighted to learn that your experience was exceptional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 27, 2024

Everything was explained to me, The waiting area was pleasant and I saw Acura service representatives constantly giving customers updates, including me. More

by darrick mccally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
May 29, 2024 -

Sterling McCall Acura responded

Thank you for your feedback! We're pleased to hear that everything was explained clearly and that you found our waiting area pleasant. We pride ourselves on keeping our customers informed, and we're glad our service representatives kept you updated. We look forward to serving you again soon.

May 25, 2024

I received excellent service with every visit. My advisor is very helpful, he goes the extra mile every time. Thank you Mr. Mora. More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
May 28, 2024 -

Sterling McCall Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

Great service department - easy to schedule and get in and out quickly. This conveniently located for me. More

by HeatherBCoulter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
May 24, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 23, 2024

Very good service every time I bring my vehicle there. The person Kait Le that helps me is very nice and polite. More

by k.bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Le
May 24, 2024 -

Sterling McCall Acura responded

We're delighted to learn about your positive experience and the great assistance provided by Kait! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 21, 2024

They were very nice and helpful and provided good updates as what was happening with my vehicle More

by Jobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
May 22, 2024 -

Sterling McCall Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 20, 2024

The dealer provides comfortable lounging for the wait time, the staff are very friendly as they are walking by they walk with a smile. More

by KrisGRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
May 22, 2024 -

Sterling McCall Acura responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

May 18, 2024

Even though I missed my appointment time, I was treated kindly and my car was repaired in decent time with information shared by Brandy on what to do and avoid next. I’d definitely recommend this dealersh More

by SaraJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
May 22, 2024 -

Sterling McCall Acura responded

We're delighted to learn about your positive experience and the great assistance provided by Brandy! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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