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Stone Mountain Nissan
Lilburn, GA
2,136 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,136 reviews
June 01, 2024
The service representative greeted me upon my arrival. He was professional and friendly. The work was done within the time I expected it to be done. He was professional and friendly. The work was done within the time I expected it to be done. More
by dmoock
Verified CustomerEmployees Worked With
Heath Wages, service representative
Helpful May 30, 2024
Service manager advised me they could viuld NOT DETERMINE what was wrong with my NISSAN & i should drive it and just come back. Sometimes it takes multiple visits to determine issue, WHAT? This was actually what was wrong with my NISSAN & i should drive it and just come back. Sometimes it takes multiple visits to determine issue, WHAT? This was actually my 2nd visit within 4 days for the same complaint. Take a WHOLE DAY off work for ANY service required, includingbasic Oil Change, you are definitely going to be waiting. I had a previous bad experience here & I knew not to return, but gave it another useless shot. I will stick with my other NISSAN dealership in the future (Mike Rezi Nissan & Gwinnett Place Nissan)!! More
by Not Pleased
Employees Worked With
Decline Comment
May 28, 2024
Stone Mountain Dealership employees are courteous, respectful and professional. You are acknowledged for as soon as you pulled in for service. respectful and professional. You are acknowledged for as soon as you pulled in for service. More
by VICFAT
Employees Worked With
Can’t remember his name
May 27, 2024
Kenneth (KG) was great, made sure my service was quick unlike prior service experiences. Before I had to wait four hours minimum when waiting in office. I let him know about that experience and he made su unlike prior service experiences. Before I had to wait four hours minimum when waiting in office. I let him know about that experience and he made sure that my vehicle was actually available around the time that he estimated. More
by SR
Employees Worked With
Kenneth
May 27, 2024
I have never been in a car dealership where they wanted to do whatever was necessary to ensure I was satisfied. Right car, right price, right payments quick and thorough financing. I am super satisfied. to do whatever was necessary to ensure I was satisfied. Right car, right price, right payments quick and thorough financing. I am super satisfied. Thank you! More
by RYNNINGJESSICA
