Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,408 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership
View Awards

21315 Central Avenue

Matteson, IL

60443

Directions

By Type

Showing 4,408 reviews

June 01, 2024

Eric was very helpful. He helped me quickly get through all the paperwork and had me on my way in no time. Also got me an extra key for car. More

by baranski1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Triplett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 31, 2024

Sutton Ford made buying a new car a great experience. We were grateful to have friendly service. We highly recommend this dealership to others. More

by maren1279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Huseen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 23, 2024

good service and quick paper work the vihicle had zero no oil in the vihicle More

by walterenrique194550
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Honeycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

Helpful
May 23, 2024

Kevin and Larnell were great! It is always a pleasure doing business with Sutton Ford. More

by qbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larnell Pillow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Honeycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Sutton Ford responded

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
May 22, 2024

Taiya greeted me upon my arrival and proceeded to show my wife and I the vehicle that was of interest to us. She was very pleasant and helpful with extensive knowledge of the vehicle, answering all of our qu More

by larhow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taiya Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 18, 2024

Sutton ford team was curious and helpful in the purchase of my f150 thanks for your service 👍 More

by CLOS165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Sutton Ford responded

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
May 09, 2024

Anthony Martinez was very friendly. He made my buying process easy, he changed my mind about how I felt about having a Ford. More

by mlrjohnson10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Sutton Ford responded

We are so glad that we had the opportunity to work with you, and that Anthony and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Helpful
May 09, 2024

I drive a lot of miles for work and have bought seven cars in the last 13 years, All from different dealerships. My experience at Sutton Ford was the best by far. Loretta, Tony and Vin were great to deal More

by JJJA34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loretta, Vin
Report | Print
May 09, 2024 -

Sutton Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sutton Ford.

Helpful
May 09, 2024

False advertising on used vehicles. Price advertised as $20,000 but by when you go to look at it, it's 24,000 with all the dealers add ons. So you can't get it at advertised price. More

by bshadowbd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Honeycutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Sutton Ford responded

Thank you for providing this feedback, and we apologize for not providing you with a 5-star experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
May 03, 2024

No dealer discounting on 80k purchase. Mfg suggested 18% discount on accessories, kept in house. More

by alcheeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Report | Print
May 08, 2024 -

Sutton Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Nick and our team can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
1
2
...
441