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Tim Lally Chevrolet
Warrensville Hts, OH
992 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 993 reviews
June 01, 2024
Phenomenal team! Tim Lally sets the bar high. Their team is kind, patient, and most importantly, they truly look out for you like one of their own. They don’t try to Tim Lally sets the bar high. Their team is kind, patient, and most importantly, they truly look out for you like one of their own. They don’t try to take advantage like other dealerships. I’m a Tim Lally customer for life! More
by JACQUELINEMORAN214
Verified Customer
Helpful May 31, 2024
Very professional service, by far the best dealer I have dealt with.everyone was very knowledgeable dealt with.everyone was very knowledgeable More
by RICKPETROF
May 30, 2024
The whole process of purchasing a car and then getting the maintenance done on it has been flawless.They have amazing customer service and I will recommend Tim Lally in Warrensville to everyone I know.5 s the maintenance done on it has been flawless.They have amazing customer service and I will recommend Tim Lally in Warrensville to everyone I know.5 star dealership. More
by RSAUNDERS632
May 29, 2024
The entire experience was perfect in every way with a heavy and sincere emphasis on customer service and quality control. Need I say more? heavy and sincere emphasis on customer service and quality control. Need I say more? More
by JORDANWESTROPP
May 29, 2024
Was so VERY disappointed. Bought an HHR brand spanking new, made-to-order back in 2007. Took it to Tim Lally for YEARS and it seemed like they always treated me well. Then Bought an HHR brand spanking new, made-to-order back in 2007. Took it to Tim Lally for YEARS and it seemed like they always treated me well. Then after taking it to them for 15 years, they told me that the ONLY way to fix an oil leak I was having was to replace the engine. $4,000 - $5,000 to replace the engine or buy a new car. I said "No thank you." A friend highly recommended Spicer Automotive in Solon. Took it to them and they said it was an oil pressure sensing unit. $170 parts and labor. That was it. Drove her for another two years, taking her to Spicer whenever I needed work. Finally had to give her up back in February. But I went with a Subaru because I will NEVER trust Tim Lally again! More
by eoswaldbigred
Employees Worked With
May 28, 2024
Adam, Jim, Henry, Brock and the others sales agent involved provided exceptional customer service and support. involved provided exceptional customer service and support. More
by SHAYB5
May 26, 2024
Excellent service provided by all. This review is a pain in the xxx. i shouldn't have to write an essay every time i bring car in for service. This review is a pain in the xxx. i shouldn't have to write an essay every time i bring car in for service. More
by B2WICZEN
Employees Worked With
May 26, 2024
I had a very pleasant experience as always! Thank you all! I’ll be back,! Thank you all! I’ll be back,! More
by BENITAJOMILLER
Employees Worked With
May 26, 2024
Best place to get your cars they worked with me got my payment where I said I wanted, the ENTIRE STAFF is wonderful we have always dealt with Joey he answers all questions and what he don't know he finds payment where I said I wanted, the ENTIRE STAFF is wonderful we have always dealt with Joey he answers all questions and what he don't know he finds out asap. We will always return here. Great Job keep it up More
by MICHELLE ZIPP
May 25, 2024
Efficient and effective. Solid communications so I can keep my truck running at its best Solid communications so I can keep my truck running at its best More
by SKPILOTTI
