Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Des Moines
Grimes, IA
4,855 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,855 reviews
Verified Customer
Helpful June 01, 2024
Toyota of Grimes Service Department from making the appointment to having my car serviced, made my experience seamless. Each person was knowledgeable about the steps needed for servicing my car at this appointment to having my car serviced, made my experience seamless. Each person was knowledgeable about the steps needed for servicing my car at this point in my ownership. And the information provided about the condition of my car was clearly recorded. Thank you Emily for your helpful advice about going forward with servicing my car the future. More
by dalelise1
Employees Worked With
June 01, 2024
I recently purchased a new Highlander. The salesman, John Addy, was extremely attentive and strived to meet the needs and requests I had in a vehicle. The dealership went out of their wa The salesman, John Addy, was extremely attentive and strived to meet the needs and requests I had in a vehicle. The dealership went out of their way to accommodate and adjust to my schedule and was easy to work with. Overall, a great experience. More
by DONNA.WENDT2
June 01, 2024
PJ was very easy to work with! The lease process from beginning to end was very easy! The lease process from beginning to end was very easy! More
by KSRUGGIERO
June 01, 2024
Service was great but it took almost 2 hours to get an oil change and a software update oil change and a software update More
by joshthiessen
Employees Worked With
June 01, 2024
Nick was extremely helpful and answered all of our questions. Financing and pick up was quick and everything on my new vehicle was explained well. questions. Financing and pick up was quick and everything on my new vehicle was explained well. More
by AMYBBIEDERMAN
June 01, 2024
Toyota of Des Moines is the only place that I will go to have my vehicle serviced. Everyone I spoke with was very knowledgeable and accommodating. JP Phillips was very professional and personable during our have my vehicle serviced. Everyone I spoke with was very knowledgeable and accommodating. JP Phillips was very professional and personable during our conversation while my car was being serviced! I always recommend Toyota of Des Moines. More
by Raven Jones
June 01, 2024
We appreciate the service and detailed video reports. Thanks for your excellent and speedy work. Thanks for your excellent and speedy work. More
by bonniejbrown2
Employees Worked With
