Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
2,990 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
Contact Dealership
View Awards

300 South University Drive

Pembroke Pines, FL

33025

Directions

By Type

Showing 2,990 reviews

June 01, 2024

Excellent service departament will continue to use Vera Cadillac for servicing my vehicle. Thank you More

by jordanequityinvestments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Helpful
May 31, 2024

Speechless- RICHARD LEO NESTOR DAVE NIC LITERALLY MAKE ME FEEL LIKE FAMILY EVEN ON THEIR WORST DAYS. More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor
Report | Print
May 31, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 31, 2024

Each time at this location, everyone is very courteous and helpful. Our advisor has always been Gio and he follows through with everything he says. He explains what is happening and offers solutions. Thi More

by DAVESAMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Helpful
May 30, 2024

This is the best dealership in town. They treat you like family and always take care of you. Thank you, Ulises Soza and Eddie Collazos, for all your support and amazing customer service. More

by Andrea Prias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

Helpful
May 30, 2024

Took my car in for service and my loaner was ready Was quick and easy More

by Den
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Report | Print
May 31, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 28, 2024

Vera was extremely helpful in getting my car serviced. They were very communicative - picked up my car on time and dropped it off early. They washed my car while they had it too. Excellent service!! More

by Symplyred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
May 28, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 28, 2024

Good services, very efficient and professional atmosphere in which I will recommend in all ways to my family More

by Carlos Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
May 28, 2024 -

Vera Cadillac responded

Thank you, Carlos, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 28, 2024

Mike Hernandez was absolutely amazing. His customer service is great, including detail explanation of what is getting done and other recommendations needed. Everyone there are professional More

by etmickey.eh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember the names
Report | Print
May 28, 2024 -

Vera Cadillac responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 27, 2024

Great place and great service. Nestor is always extremely kind and helpful whenever my Xt5 is serviced More

by Drifters.heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
May 28, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Nestor met your expectations. Thank you again for choosing Vera Cadillac; we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 27, 2024

Excellent service, super convenient and helpful communication. Mikell the service guy made the whole experience effortless, he kept me informed and was just really great. More

by francescuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell
Report | Print
May 28, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mikell met your expectations. Thank you for choosing Vera Cadillac; we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
1
2
...
299