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Volkswagen of Alamo Heights
San Antonio, TX
407 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 407 reviews
May 31, 2024
The Advisors and Technicians were incredible helpful, communicative, and patient. Crystal (Advisor) especially; she provided multiple updates on the condition of my vehicle and where it was in the servic communicative, and patient. Crystal (Advisor) especially; she provided multiple updates on the condition of my vehicle and where it was in the servicing process. Mike Terry (technician) also provided updates on the service status. More
by Tai Rowland
Employees Worked With
Crystal Audas
Helpful May 31, 2024
Everyone was pleasant and quick with the diagnosis. I do wish it automatically included a breakdown of the prices instead of a lump sum (it did the last time I was there) but was told it doesn’t do it I do wish it automatically included a breakdown of the prices instead of a lump sum (it did the last time I was there) but was told it doesn’t do it now. Thats okay though, Crystal was able to break down the price via text. More
by Gina11
Employees Worked With
Crystal was pleasant. 5 stars.
May 25, 2024
As always Leilani is on point from the second I pulled into the service drive she already had my service information pulled up in the system ready to go 2 signatures and my shuttle was ready within 3 minu into the service drive she already had my service information pulled up in the system ready to go 2 signatures and my shuttle was ready within 3 minutes. My vehicle was quickly serviced and washed. I will be returning for my additional required maintenance next month. More
by Lazaro G
Employees Worked With
LEILANI RODRIGUEZ
May 16, 2024
We had an appointment but oil change service took over 2 hours. That seemed slow to me. But Crystal at the service desk was exceptionally - friendly, polite, kept me updated, I will come back again and al hours. That seemed slow to me. But Crystal at the service desk was exceptionally - friendly, polite, kept me updated, I will come back again and always ask for Crystal. Your people are good. More
by pkays240
Employees Worked With
Crystal Audus
May 09, 2024
I’ve never had any issues getting my car serviced here. Most service representatives have been extremely helpful and knowledgeable like Rodney. He has helped me in multiple occasions and has always answere Most service representatives have been extremely helpful and knowledgeable like Rodney. He has helped me in multiple occasions and has always answered all my questions and concerns. More
by Judy.L
Employees Worked With
Rodney Audas
May 07, 2024
Fast and efficient. Very nice personnel, especially Carlos and Dolly. I am all comfortable bringing my car to VW of Alamo Heights. Very nice personnel, especially Carlos and Dolly. I am all comfortable bringing my car to VW of Alamo Heights. More
by Janice
Employees Worked With
Carlos
May 03, 2024
My car's servicing is never an inconvenience. I don't mind waiting at the dealership for my car. They have comfortable seats and the personnel are all friendly and helpful. I don't mind waiting at the dealership for my car. They have comfortable seats and the personnel are all friendly and helpful. More
by deecarpio8
Employees Worked With
David De Leon
