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Audi El Paso

El Paso, TX

4.8
175 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 175 reviews

November 21, 2021

Called in for service, received appointment for the same Called in for service, received appointment for the same day. Great service and very friendly personal. More

by henrygerst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carina Apodaca
Nov 23, 2021 -

Audi El Paso responded

Thank you, Henry, for your kind words! We thank you for your business and look forward to your next visit!

September 25, 2021

Great service advisor. Always kept in touch through service and warranty process. Friendly, attentive, and attention to detail More

by paco.sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham Ramirez
Sep 28, 2021 -

Audi El Paso responded

Thank you, Paco, for your kinds words for our staff. We thank you for your business and look forward to your next visit.

August 31, 2021

Great staff. Very pleasant and was able to make a deal right away. Will be buying my vehicles from Audi El Paso going further. Very satisfied customer More

by dlujanjr30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Quesada, group1auto group1auto
Sep 03, 2021 -

Audi El Paso responded

Thank you for your kind words! We are thrilled that we provided you with a great car buying experience. We look forward to your business with us again!

August 20, 2021

Helpful in putting the deal together. Agile and professionally done. More

by Ric Corder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Casillas
Aug 24, 2021 -

Audi El Paso responded

Thank you, Ric, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 19, 2021

Desmin was extremely helpful and knowledgeable in getting me exactly what I needed! He worked with my payment and also getting a tire and wheel package. Great job! More

by sandrasuira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmin Merrell
Aug 24, 2021 -

Audi El Paso responded

Thank you for your kind words about Desmin! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 28, 2021

Everyone is so welcoming and inviting. I walk in and they know me by name. They do the best to accommodate my schedule. All these guys are amazing, Ricky and Abraham in service and Danny in finance. Best guy More

by ElizabethRae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky and Abraham in service., Daniel Casillas
Aug 05, 2021 -

Audi El Paso responded

Thank you, Elizabeth, for your kind words for Danny! We thank you for your business and look forward to your next visit!

July 20, 2021

Prompt, efficient and professional customer service. I was constantly updated on the status of my vehicle while I waited in the very clean and accommodating lobby. More

by Reign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 21, 2021 -

Audi El Paso responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

July 02, 2021

Fast in and out at drop off. Car was done when promised and gave me a nice loaner. More

by bbrenton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abrams
Jul 06, 2021 -

Audi El Paso responded

Thank you for your kind words for our staff, we appreciate it!

June 03, 2021

I bought what appeared to be a nice used truck from Audi of El Paso. I made it very easy for them, paid full asking price, let them arrange the financing, and gave them plenty of time to prepare the truck f More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Quesada, group1auto group1auto
Jun 23, 2021 -

Audi El Paso responded

Thank you for the review, Mark! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

June 16, 2020

Very poor telephone service. Can’t get a live person anytime you call. Customer service needs improvement. Only choice is to drive in instead of calling. More

by Gregio1102
Recommend Dealer
No
Employees Worked With
Joe Proctor
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