AutoNation Chevrolet Gilbert

An oil change was requested. The service department used the wrong type of engine oil for my car, had to re-do it using the correct oil, left greasy fingerprints on the seats and The service department used the wrong type of engine oil for my car, had to re-do it using the correct oil, left greasy fingerprints on the seats and in the trunk, and charged extra for inspection services that I did not request More

Great service, sale person is very professional and was able to help me with all my questions. able to help me with all my questions. More

Melinda and Robert were amazing! Great experience! I would recommend to anyone looking to buy a car Great experience! I would recommend to anyone looking to buy a car More

Never an issue. Service is always finished on time. Very friendly, explains the service completed. Service is always finished on time. Very friendly, explains the service completed. More

I have purchased my vehicles from auto nation since around 2011 when I purchased my Avalanche. Today I visited the Gilbert dealership, and was very much left with a feeling of not ever purchasing from around 2011 when I purchased my Avalanche. Today I visited the Gilbert dealership, and was very much left with a feeling of not ever purchasing from auto nation again. When my family and I arrived to look at the used vehicles we asked a rep were the used vehicles were and were left dumbfounded by his attitude towards us, his disdain did not go unnoticed. When we didn't see the vehicle that we were interested in a 2015 GMC Acadia, we asked a sales rep that didn't even introduce himself to us, He went to locate the vehicle and let us know we could look at it, but since it was to be in the shop for a recall issue we would not be able to start or test drive it, so we followed the sales rep to the vehicle, and when we got there I asked if he had the keys since he offered to let us look. We'll he had no keys and was not able to get the keys. My wife asked him what recall and he just blew her off and di not even respond to the question. It is very surprising that a national dealership would let a vehicle sit on there lot for approx 2 weeks and not already have that recall taken care of. The sales person had a lack of enthusiasm to even want to keep our business, I guess if I had come in with a suit on I would have gotten better service?????? More

Sean my service advisor was very profess and personable. He kept me well informed every step of the way when my car was being serviced. He kept me well informed every step of the way when my car was being serviced. More

Very fast service! Greeted promptly, comfortable waiting area, car had paper floor covered and plastic seat cover to keep it clean. I was very impressed with the qual Greeted promptly, comfortable waiting area, car had paper floor covered and plastic seat cover to keep it clean. I was very impressed with the quality service! More

Very poor response and communication, poor at problem solving,seemed to have a lot of excuses solving,seemed to have a lot of excuses More

Love the whole team involved in the process - fun and professional, they really helped me find the right truck without any pressure. My sales guy Dre was focus on the details we were looking for. professional, they really helped me find the right truck without any pressure. My sales guy Dre was focus on the details we were looking for. More

Amazing service with Melinda Gaulandri and Robert Kelley. By far the easiest vehicle purchase I’ve ever made! I would definitely recommend getting a vehicle from them! By far the easiest vehicle purchase I’ve ever made! I would definitely recommend getting a vehicle from them! More