AutoNation Chrysler Dodge Jeep Ram Spring
Spring, TX
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I have a close friend that works at this location, John Stapp, so it came to me highly recommended, and I knew I would be well taken care of. Everyone was very professional. My sales associate John Staten Stapp, so it came to me highly recommended, and I knew I would be well taken care of. Everyone was very professional. My sales associate John Staten was did an amazing job in finding what I was looking for. I worked very closely with Aaron Stoddard in the service department to insure my new purchase will be will taken care of, and have some much needed parts ordered and installed. A trailer braking system was a must have for my new vehicle. Carlos Castro in Financial Services made the process as smooth as possible, and was able to give any explanation for questions I had. More
I was assigned Aaron as my service advisor. Nice enough guy but oh my word I received terrible service. While there was a misunderstanding as to the time it would take, and they did make up for Nice enough guy but oh my word I received terrible service. While there was a misunderstanding as to the time it would take, and they did make up for that, there was very little to absolutely no communication while they had my car. Waited hours to hear back after calling multiple times and ended up just showing up at the dealership in person so I could be helped because a call or text back was not gonna happen. Even trying to get information AFTER the fact, I haven't heard back from Aaron in almost a week after leaving multiple voicemails and sending multiple text messages via the app they provided. Really, unfortunately awful experience. More
I recently was in the market for a new truck. Being in the digital age, I tried to do as much research on Trucks from the comfort of home. I contacted dozens of dealers who had great deals on the Being in the digital age, I tried to do as much research on Trucks from the comfort of home. I contacted dozens of dealers who had great deals on their website. I called multiple dealers to find out what dealer add-ons they had which weren’t listed on website listing. I got a variety of answers. Some dealers refused to discuss any pricing without me coming in. Others mentioned they had a few add ons not listed and some reportedly had none. All except one dealer was truthful in the discussion and that was AutoNation in Spring. While other dealers try to get you in the door, AutoNation wants to get you in a truck! More
I have a relative amount of experience dealing with car dealerships and have a family member who has been in the industry for over 30 years. I always have my guard up when doing business, especially of thi dealerships and have a family member who has been in the industry for over 30 years. I always have my guard up when doing business, especially of this nature, and especially given the economy. With that being said, I cannot recommend AutoNation Chrysler Dodge Jeep RAM Spring nearly enough. I live in Austin, but saw a car I was interested in. I had the pleasure of connecting with Robert over the phone and was provided excellent service. Not only that, but upon arrival to the dealership, everything that was promised to me remained unchanged. Not only that, but I was out with my new car within an hour. For a dealership to have this level of integrity, especially considering the economy, I cannot thank them enough and will be returning for my next purchase. More
Robert White and his team got us into a beautiful new car using a seamless process. To get EXACTLY what you want, at the right price, even when you have some credit challenges, is always a treat. using a seamless process. To get EXACTLY what you want, at the right price, even when you have some credit challenges, is always a treat. More