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AutoNation Ford Torrance

Torrance, CA

4.5
882 Reviews

3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 882 reviews

June 02, 2024

Great customer service ! Friendly staff and helpful. Attentive to the customers no pressure to buy if not ready More

by bbarahona03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
May 31, 2024

Excellent customer service. They scheduled my oil change for me and let me know when to come in without me, even asking. When I didn’t have a way to pick up my car, their valet More

by beachgirljen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Salmon, Garrett White
March 24, 2024

This was the second car we bouht from Joseph Mistrih. A really great guy and very knowldegable on Ford products, including all the electronics. More

by wa6nsr
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaeph Mistrih
Mar 27, 2024 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2024

They are not upfront with you. Act like they are trying to help while they do not have your best interest at heart. Danielle, the Manager, is not helpful. More

by CarBuy9119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danielle
Mar 19, 2024 -

AutoNation Ford Torrance responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (424) 253-4976. We'd appreciate the chance to make your experience a positive one.

February 02, 2024

They were great, quick to respond to questions either online or in person. We had a no-nonsense purchase that was straight forward and transparent. More

by Ward
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus
Feb 03, 2024 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2024

This was the BEST I have ever dealt with a car dealer--and I have been driving for more than 50 years. My daughter and I were treated very well. We went to AutoNation Ford Torrance, from Bakersf More

by RA Westerfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes, Magdy Abdelfattah, a woman salesperson, a man who helped with the trade in
Jan 23, 2024 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 26, 2023

Brought my work truck for engine light and truck shutting of while driving with a car trailer. After keeping my truck for a week or so I spend initially 970 and problem was not fixed brought it back and the More

by Trustyautollc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy service rep/and the diesel mechanic
Dec 29, 2023 -

AutoNation Ford Torrance responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

December 15, 2023

I had an unfortunate issue with my truck and it was there a prolonged period of time. However Jason Green was phenomenal. He kept in contact with me, even if there weren’t significant updates. He wasn’t anno More

by Bronco12
Recommend Dealer
Yes
Employees Worked With
Jason Green
Dec 18, 2023 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2023

I put in an order with Joseph for a Maverick over 18 months ago but due to supply chain constraints & things out of our control I finally got the truck I wanted. Joseph was very helpful in delivering th More

by jonathan.lamborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
Dec 16, 2023 -

AutoNation Ford Torrance responded

We are pleased to hear you had such a positive experience with us, Jonathan! If you ever need help, just give us a call. Happy motoring!

December 13, 2023

Friendly and accommodating staff, excellent service, comfortable and relaxing waiting room, kind and efficient service personnel More

by henrie_lasala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Salmon and Katherine
Dec 15, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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