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AutoStar Chevrolet of Waynesville - Service Center
Waynesville, NC
183 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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183 Reviews of AutoStar Chevrolet of Waynesville - Service Center
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June 01, 2024
When you schedule an appointment that should be your time. I had to call them 6 hours after my scheduled appt time to find out what was going on with my car. They had not looked at it yet. My appt was f time. I had to call them 6 hours after my scheduled appt time to find out what was going on with my car. They had not looked at it yet. My appt was for 9am and at 3:10pm I made my first call to find out that they had not even looked at my car nor had they bothered to update me. I did not get my car back until after 3pm the next day. Same TMS issue 3 times.. More
by CLOGGERTAZ
Verified Customer
Helpful June 01, 2024
Words cannot say enough about the Awesome service I received from the Service department. Holly handled All the issues I experienced on my Car and was so friendly, courteous, kind and efficient and cal received from the Service department. Holly handled All the issues I experienced on my Car and was so friendly, courteous, kind and efficient and called me every step of the way with the update on my Cadillac and it was a truly enjoyable experience ! . They go that extra mile to make sure you are satisfied. Top Notch Customer Service. . Despite the numerous repairs that needed to be done, it was finished in 2 days !. Highly Recommend ! More
by JHDESIGNSINC
Employees Worked With
May 30, 2024
I received prompt courteous service and the work on my Buick was completed in a timely manner. I am pleased with my service. Buick was completed in a timely manner. I am pleased with my service. More
by BWYARR209
Employees Worked With
May 26, 2024
Purchase process went smoothly, although I forgot to give them my GM Friends & Family information. Can I still do that? I'm getting forgetful at my age! them my GM Friends & Family information. Can I still do that? I'm getting forgetful at my age! More
by vonpappenheim
Employees Worked With
May 25, 2024
People are courteous, went in with one problem come out with a bigger one went in with engine light on was told it could be fixed for $1300 went to pick it up. It was $1500. They said I was good to go drov with a bigger one went in with engine light on was told it could be fixed for $1300 went to pick it up. It was $1500. They said I was good to go drove 2 miles down the road engine light back on took it straight back said I had another problem. It was gonna be $3000. This time I needed a catalytic converter. More
by ROBERT.ARGENTINE
Employees Worked With
Never talk to any of them people
May 24, 2024
Everyone was very polite and had both of our vehicles done very quickly. highly Recommend. done very quickly. highly Recommend. More
by dslovedahl1
May 23, 2024
I was having my Tahoe serviced and everyone in the service area was exceptional. I started the conversation with the sales department about a new Tahoe. Everyone at this dealership was great to talk service area was exceptional. I started the conversation with the sales department about a new Tahoe. Everyone at this dealership was great to talk and work with. I would recommend to anyone to shop at the Waynesville Chevrolet dealership!! By far the best dealership around in Western NC. I haven't purchased a new Tahoe as of now, but if I do I will be purchasing it from them! More
by Greg
May 23, 2024
Awesome job found the problem with my car and got it fixed the same day fixed the same day More
by WJSTINES
Employees Worked With
May 16, 2024
I’m completely satisfied with my last service experience everyone at AutoStar Chevrolet was professional and your customer service is exceptional. everyone at AutoStar Chevrolet was professional and your customer service is exceptional. More
by PetieBoy
May 16, 2024
Service was excellent and the employees were very helpful. Service was done in a timely manner. helpful. Service was done in a timely manner. More
by THOMASFRANCES
