Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Bakersfield
Bakersfield, CA
192 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 192 reviews
May 23, 2024
They always meet or exceed my expectations. Through courtesy, individual Personal Touch. My local dealer has never overlooked complicated any issue problem or concern that I might have. Through courtesy, individual Personal Touch. My local dealer has never overlooked complicated any issue problem or concern that I might have. More
by ROYMAXWELL123
Verified Customer
Helpful May 22, 2024
Timely service and Roger was great communicating progress. The service crew was quick to diagnose the problem, get it repaired and return my car clean and ready to go. progress. The service crew was quick to diagnose the problem, get it repaired and return my car clean and ready to go. More
by pat.thompson1311
Employees Worked With
Not applicable
May 22, 2024
The dealership was very clear and transparent about what kind of repairs I was needing, and how much those things were gonna cost. Very grateful for Roger. He’s very professional and makes the experience as kind of repairs I was needing, and how much those things were gonna cost. Very grateful for Roger. He’s very professional and makes the experience as pleasant as possible every time. Also the receptionist at the front desk I forgot her name, unfortunately, but she is amazing and always brings positivity. More
by mmagnesiumm
Employees Worked With
Rodger
May 22, 2024
Smooth process. Staff were nice. No complaints. During delivery prep the window tint was damaged. I was reimbursed for the repair which was nice. I left the dealersh Staff were nice. No complaints. During delivery prep the window tint was damaged. I was reimbursed for the repair which was nice. I left the dealership happy. More
by IPASU2
May 21, 2024
Scott is an excellent Service Advisor. He provides great customer service, which is a rarity these days. He provides great customer service, which is a rarity these days. More
by DREAMINCINDY
May 21, 2024
I love this dealership. Amanda always does a very professional job. I want a car that I can feel safe driving and she helps me stay ahead of problems. Because of this d Amanda always does a very professional job. I want a car that I can feel safe driving and she helps me stay ahead of problems. Because of this dealership and the service, we are now on our 4th BMW and my daughter bought an X5 BMW too. More
by CHURCH.RON
Employees Worked With
Other Employees :
Melissa Morovicc\h; Bryan(?) (Genius)
May 21, 2024
Samantha was a pleasure to deal with. Such a nice and professional young lady. I didn’t get the name of the courtesy van driver, but she went above and beyond to accommodate my pickup. Ca Such a nice and professional young lady. I didn’t get the name of the courtesy van driver, but she went above and beyond to accommodate my pickup. Car was washed and I couldn’t be happier with the overall service of your dealership. More
by FREEMANSBAK
Employees Worked With
Samantha
