BMW of Shrewsbury
Shrewsbury, MA
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Friendly, efficient service in a comfortable and clean facility. Service rep very helpful and informative. Tech found tire damage that required both front tires to be replaced. The damage was difficult facility. Service rep very helpful and informative. Tech found tire damage that required both front tires to be replaced. The damage was difficult to notice but potentially very dangerous. Probably the result of hitting unavoidable potholes on the Mass Pike! Bottom line was a good outcome for a routine maintenance service visit. More
I recently had the pleasure of purchasing a vehicle from Yvonne at BMW of Shrewsbury, and I must say, the customer service was exceptional. Over the last two years, I've bought two cars and have never encou Yvonne at BMW of Shrewsbury, and I must say, the customer service was exceptional. Over the last two years, I've bought two cars and have never encountered such a high level of customer care. Additionally, the gentleman in the finance department was incredibly helpful during the loan process. He found the most advantageous deal for us and managed to lower our interest rate. I want to express my gratitude for the excellent service provided at BMW of Shrewsbury. Thank you! More
I have had great service at this dealership before so I choose to drive all the way there instead of a dealership closer to me. On the way there I had a rock hit my windshield I originally made an appoi choose to drive all the way there instead of a dealership closer to me. On the way there I had a rock hit my windshield I originally made an appointment for my sticker and I added the tire replacement since I was getting my sticker while there they also added some other fluid replacement I ended up with no sticker which is what I wanted to begin with and now I need my windshield replaced The new tires were dirty looked old it did not look like I just spent 2000 dollars on them No car wash, no vacuum. More
What a great dealership to work with when looking for a new vehicle. BMW of Shrewsbury takes great care of you! Salesperson, Ryan was no pressure, informative and great to work with. Love my x1 - the pr new vehicle. BMW of Shrewsbury takes great care of you! Salesperson, Ryan was no pressure, informative and great to work with. Love my x1 - the price was perfect and trade-in was fair. Financing process was easy and technical training was very thorough, helpful and appreciated. A+ More
1st class service from top to bottom, no pressure. This is why we have come back every 3~5 years to purchase a new BMW…. Thanks Brad Macomber ,Ash Shaker and John Bianca!!!!! This is why we have come back every 3~5 years to purchase a new BMW…. Thanks Brad Macomber ,Ash Shaker and John Bianca!!!!! More
From the initial emails with Dave, the purchase process with Mo, the financing with Adam, and the rest of the bunch I worked with (Sergio and others included), I am completely taken by how easy and enjoyab with Mo, the financing with Adam, and the rest of the bunch I worked with (Sergio and others included), I am completely taken by how easy and enjoyable of an experience purchasing my '24 X3 was. When I bought my first BMW in 2016 I fell in love with the brand and knew I would stay with it forever, but to have found a dealership so professional, no-nonsense, and amazing to work with is such a relief. The hour drive was well worth it! Mo is a true gem and I'm so grateful that I stumbled upon him. I will most definitely be buying all of my cars from him from here on out! More