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BMW of Shrewsbury

Shrewsbury, MA

4.7
300 Reviews

770 Boston Turnpike

Shrewsbury, MA

01545

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Showing 300 reviews

May 23, 2024

Great service and helpful staff. Was in and out in a short amount of time. More

by Sulinski193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Morgan
May 23, 2024 -

BMW of Shrewsbury responded

Thank you for your confidence in BMW of Shrewsbury, and for your business. We are grateful to have you as a customer!

May 23, 2024

Friendly, efficient service in a comfortable and clean facility. Service rep very helpful and informative. Tech found tire damage that required both front tires to be replaced. The damage was difficult More

by rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
May 23, 2024 -

BMW of Shrewsbury responded

We're glad to hear you had a positive experience with our team at BMW of Shrewsbury. It's great that our service rep and tech were able to identify the tire damage and ensure your safety. Thanks for sharing your feedback!

May 23, 2024

Matt Roy took great care of me made me understand what needed to be done. Explained all the details of my service… More

by Mbollus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
May 23, 2024 -

BMW of Shrewsbury responded

We're glad to hear Matt provided excellent service and clear explanations at BMW of Shrewsbury. Thanks for sharing your positive experience!

May 22, 2024

Good service. ..although somewhat pricy for items that would appear to be overpriced...and labor rate is high More

by dsantom23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
May 23, 2024 -

BMW of Shrewsbury responded

We appreciate your feedback and understand your concerns about pricing at BMW of Shrewsbury. We strive to provide top-notch service that justifies the cost, but we'll certainly take this into account moving forward. Thanks for sharing!

May 22, 2024

I recently had the pleasure of purchasing a vehicle from Yvonne at BMW of Shrewsbury, and I must say, the customer service was exceptional. Over the last two years, I've bought two cars and have never encou More

by Arty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvonne Pham
May 22, 2024 -

BMW of Shrewsbury responded

Arty, we're so glad to know that Yvonne and our finance team at BMW of Shrewsbury provided you with exceptional service. It's great to see they found the best deal for you! Thanks for your kind words and support.

May 20, 2024

I have had great service at this dealership before so I choose to drive all the way there instead of a dealership closer to me. On the way there I had a rock hit my windshield I originally made an appoi More

by ameliamonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
May 19, 2024

What a great dealership to work with when looking for a new vehicle. BMW of Shrewsbury takes great care of you! Salesperson, Ryan was no pressure, informative and great to work with. Love my x1 - the pr More

by Allison.Howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Marcello, Doug Binnie
May 20, 2024 -

BMW of Shrewsbury responded

Allison, we're so glad to know you had a positive experience with Ryan and our team at BMW of Shrewsbury. We strive for no-pressure sales and fair deals. Enjoy your new X1!

May 18, 2024

1st class service from top to bottom, no pressure. This is why we have come back every 3~5 years to purchase a new BMW…. Thanks Brad Macomber ,Ash Shaker and John Bianca!!!!! More

by lienlerich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Macomber, Ash Shaker, John Bianco
May 20, 2024 -

BMW of Shrewsbury responded

It's great to know you've had consistent top-notch service with us at BMW of Shrewsbury. We appreciate your loyalty and look forward to assisting you in the future!

May 16, 2024

Best dealership for sales and service. Only place I will consider buying a car from. More

by mxscire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Boateng, Rob Picerno, Matt Roy
May 16, 2024 -

BMW of Shrewsbury responded

All of us at BMW of Shrewsbury are happy to see this wonderful feedback! Thank you for your kind words. We are here for anything else you might need down the road!

May 16, 2024

From the initial emails with Dave, the purchase process with Mo, the financing with Adam, and the rest of the bunch I worked with (Sergio and others included), I am completely taken by how easy and enjoyab More

by cmiller920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Mirazimi, Sergio Roque
May 16, 2024 -

BMW of Shrewsbury responded

We're delighted to know that our team at BMW of Shrewsbury made your car buying experience enjoyable and easy. It's great to see you found value in the professionalism and straightforwardness we strive for! Thanks so much for choosing us, enjoy your 2024 BMW X3 - it sounds like a fantastic ride!

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