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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,572 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,572 reviews

May 19, 2024

Rafael was great in my purchase of my 2022 GMC Sierra SLT he made the process go smoothly and fast will definitely recommend my family and friends to see him More

by Anthony Ray Aguilar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Very professional and easy to work with. Great communication and always delivers with what he says. More

by jaylonthompson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Very nice and professional Rafael was able to make me a great deal on a 2018 F-150 More

by jaylonthompson16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Service Attendant was extremely professional and helpful. He answered all of my questions and concerns More

by Mamagal1956
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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May 20, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
May 16, 2024

Everything all good except they should have more technicians people cause they have to many advisers my opinion More

by gabriel.ortiz7816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizz Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Beck & Masten Buick GMC South responded

It's great to hear that you've had positive experiences with us overall, and we appreciate your feedback. We understand your concern about having more technicians compared to advisors. We constantly evaluate our staffing levels to ensure efficient service delivery and will consider your suggestion for improving our operations. Thank you for sharing your thoughts with us!

Helpful
May 15, 2024

Friendly and attentive staff. Large inventory of vehicles. Make the buying process easy. Want you to be 100% satisfied. More

by jenberry75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 14, 2024

Great service and they always willing to go above and beyond. Hannah, the service manager is amazing! More

by Phillip.p.warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Beck & Masten Buick GMC South responded

We're thrilled to hear about your positive experience and the amazing assistance provided by Hannah. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

Helpful
May 13, 2024

Beck & Masten Buick South has an excellent professional service department. I’ve never had any issues with them during scheduling services for my vehicle. Very satisfied customer. More

by Mbella7560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lentini
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May 16, 2024 -

Beck & Masten Buick GMC South responded

That's great to hear that you've had such a positive experience with Beck & Masten Buick GMC Gulf South's service department! It's always reassuring to know that scheduling services for your vehicle has been smooth and hassle-free. Thank you for choosing us!

Helpful
May 13, 2024

Ada pasas in was my salesperson and she was amazing, very professional ! Totally recommend if you’re looking a new vehicle !! More

by Estephanygalvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We're thrilled that Ada provided you with an amazing sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 11, 2024

very good service, and they helped me get the truck I was looking for tanhks More

by juandiaz83jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
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