Big Star Buick GMC
Baytown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Unbelievable experience from a service and options perspective! Go see Damon and Houston they will take care if you! perspective! Go see Damon and Houston they will take care if you! More
Definitely would not recommend this service department! ! Poor customer service and lack of communication skills. Service mechanic error noted. ! Poor customer service and lack of communication skills. Service mechanic error noted. More
I was not pleased with this visit. I paid in full for 3 oil change service, vehicle wash and rotate tires future visits. Vehicle was not washed, a muddy paper mat was left in vehicl I paid in full for 3 oil change service, vehicle wash and rotate tires future visits. Vehicle was not washed, a muddy paper mat was left in vehicle driver side, right back tire was at 37 - left back tire was at 36 - two front tires was at 35 pressure. Not sure if my tires was rotated or other services done. The oil gauge did state it was at 100% and no longer needing servicing. This is the first time receiving half done service from Big Star Buick. I don't know why. More
I can't say enough about how nice it was working with Brandon Miranda. He was patient, and kept a smile the whole time. And he never once gave off the vibe that the most important thing was making the Brandon Miranda. He was patient, and kept a smile the whole time. And he never once gave off the vibe that the most important thing was making the sale. I live in Spring, but the drive to Baytown was well worth the experience I had. More
Good service. Got what I wanted. Will be back for next purchase. Appreciate the deal. Got what I wanted. Will be back for next purchase. Appreciate the deal. More
Everyone is really nice and attentive. 10/10 recommended. Their hours worked perfectly with my schedule. 10/10 recommended. Their hours worked perfectly with my schedule. More
As soon I stepped in this dealership I was treated with the upmost respect, Alex kept it real and gave me real numbers I can work with, Any questions I had he didn’t hesitate to answer them all.The vehicle the upmost respect, Alex kept it real and gave me real numbers I can work with, Any questions I had he didn’t hesitate to answer them all.The vehicles are a beauty and he showed me one I couldn’t resist to walk off the lot without it !! I can honestly say I made the best purchase and thanks to Ace ! So Ask for him and he got you ! More
Alex was very helpful and listened to all of my concerns and was very attentive to all my needs. I left there a very happy customer with the deal of a lifetime! and was very attentive to all my needs. I left there a very happy customer with the deal of a lifetime! More