Big Star Cadillac
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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The only complaint I have is my trade-in price. The sales people were very kind & knowledgeable. I would recommend Big Star Cadillac to any one who asked. The sales people were very kind & knowledgeable. I would recommend Big Star Cadillac to any one who asked. More
The service appointment went very well. But the shop tossed the trunk to locate the wheel lock key. Then instead of returning it the the compartment in the trunk they left it on the passeng But the shop tossed the trunk to locate the wheel lock key. Then instead of returning it the the compartment in the trunk they left it on the passenger seat. If they would have asked me for it I would have given it to them. And would have left the trunk a mess. More
I purchased 2024 escalade, the bumper pushed out on the left I knew its defect from the factory, DANIEL Woods service manager and Isaiah Rodarte take care, I'm very happy now again thanks for excellence jo left I knew its defect from the factory, DANIEL Woods service manager and Isaiah Rodarte take care, I'm very happy now again thanks for excellence job, More
My salesperson was awesome and very knowledgeable. I’m so excited to be a part of the Cadillac family now. I’m so excited to be a part of the Cadillac family now. More
Jason was very helpful and accommodating. He was great to deal with and I would recommend him to anyone else. He was great to deal with and I would recommend him to anyone else. More
Phillip and others at Big Star Cadillac were Very helpful and understanding. I was very pleased at the end of this process. and understanding. I was very pleased at the end of this process. More
Mark was outstanding. Very attentive and listened to all my needs. I would recommend all my friends to go and see him. Very attentive and listened to all my needs. I would recommend all my friends to go and see him. More
Salesman was lacking in knowledge of vehicle's and was only concerned we ith telling me I needed to by today. I heard that 6 times but he couldn't answer basic car questions reverting me to window sticker only concerned we ith telling me I needed to by today. I heard that 6 times but he couldn't answer basic car questions reverting me to window stickers for answers. We love the car but overall it didn't have the options we wanted due to confusion..We only noticed after it was delivered. Lesson learn for next time. More
Absolutely loved my experience with this dealer. Mark was top notch. I will refer him to everyone. Mark was top notch. I will refer him to everyone. More