Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs BMW
Naperville, IL
2,684 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,684 reviews
May 21, 2024
Thank you Alex for a wonderful service experience l. He had everything all set and ready to go. I was in and out in 5min. Luxury service at its best. He had everything all set and ready to go. I was in and out in 5min. Luxury service at its best. More
by Yolanda
Employees Worked With
Alex Flinn
Helpful May 20, 2024
Working with Alex Flinn was amazing. Making an appt was so easy and they even had loaners to choose from. Never going anywhere else for service. Love it. Making an appt was so easy and they even had loaners to choose from. Never going anywhere else for service. Love it. More
by Ericka
Employees Worked With
Alex Flinn
May 20, 2024
Was a very nice and smooth process. Michael did a good job providing all the information and explaining everything. Michael did a good job providing all the information and explaining everything. More
by Thecio Pelanda
May 19, 2024
Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of me. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of me. More
by Mohammadbj94
Employees Worked With
Jacob Murrar
May 19, 2024
Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with you As alway I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with you As always a pleasure. More
by Bilalk1992
Employees Worked With
Jacob Murrar
May 19, 2024
I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Always a great experience. come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Always a great experience. More
by Mohk87
Employees Worked With
Jacob Murrar
May 19, 2024
I’ve had the pleasure of working with Bill Jacobs over the past three years. From sales to service, the experience has been absolutely phenomenal. It’s clear to see why Bill Jacobs BMW in Naperville, IL the past three years. From sales to service, the experience has been absolutely phenomenal. It’s clear to see why Bill Jacobs BMW in Naperville, IL is top rated year after year. Everyone treats you respectfully, professionally, and goes the extra mile to take care of you while keeping your best interest at the forefront. Shout out to David Reynoso (Client Advisor), Gigi Demirovski (Sales Manager), and Donnie Kaegebein (Service Agent) at the dealership. I highly recommend Bill Jacobs BMW in Naperville, IL for your next vehicle purchase. I’ll be returning when it’s time to upgrade to me next one. More
by travisthomas.34
May 19, 2024
Jacob Murrar is awesome. I always hope to have you as my advisor. Best service and so professional when updating me on how my repairs are doing on my car. Love my new IX. I always hope to have you as my advisor. Best service and so professional when updating me on how my repairs are doing on my car. Love my new IX. More
by Naimajloony
Employees Worked With
Jacob Murrar
May 16, 2024
What a wonderful experience. Alex Flinn was genuinely helpful and made me very happy that I have a trustworthy service center who cares about their customers. Alex Flinn was genuinely helpful and made me very happy that I have a trustworthy service center who cares about their customers. More
by Jennifer
Employees Worked With
Alex Flinn
