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Bill Jacobs Volkswagen
Naperville, IL
445 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 21, 2024
We have purchased two cars now from Bill Jacobs.
Both experienced has been great. We were lucky to be able to work with Ricardo this last time. He was amazing, he could answer any questions I had an
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by Aawhitecotton
May 03, 2024
They are the worst when it comes to servicing.
They charged me $400 a week later after I picked up my car. There was nothing that was due when I picked up the car. Now they sent an invoice for $40
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by Saif mohammed
Employees Worked With
Wesley Roselieb
April 30, 2024
We decided to go electric and worked with Hayley
Christine (AKA Blumhardt) at Bill Jacob’s Volkswagen. If you are on the market for a new vehicle, I recommend working with this young person who mad
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by Dan K
Employees Worked With
Dealership Inventory (395 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
