Buick GMC of Watertown
Watertown, CT
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As a longtime customer of Buick GMC of Watertown, I can attest to the excellent service they offer to both people interested in buying a vehicle as well as the treatment I receive from the service departme attest to the excellent service they offer to both people interested in buying a vehicle as well as the treatment I receive from the service department. More
Not happy at all. Spent over 7000 the past 2.5 months for me moms 2012 Terrain. First they 'Cleaned the fuel injectors in Jan. And got my wife to spend an extra 2000.0 Spent over 7000 the past 2.5 months for me moms 2012 Terrain. First they 'Cleaned the fuel injectors in Jan. And got my wife to spend an extra 2000.00 on 'suggested' work. Mom's car broke down in April. Codes stated it could be a bad spark plug. They diagnosed, for over 450.00, that fee injectors were needed. Then, at the end, they said the spark plug was bad, so an extra 300.00. I told them about the spark plug issue. Spent over 7,000.00 in 2 1/2 months. Terrible.. We'll never go there again. How are you accrediting them? Never sent service estimates, is that the norm? More
Very easy scheduling the service for my vehicle. Service Department was also accommodating in giving a sample of the fluid from my service. Service was done under the suggested time, which meant for Service Department was also accommodating in giving a sample of the fluid from my service. Service was done under the suggested time, which meant for a short waiting time. Pleasure working with the staff. Because not able to mention further, need to do something with the TV in the waiting area. Kept buffering which made watching it very unenjoyable. More
Absolutely the BEST dealership around. ..one based on core values of honesty, professionalism, and simply embedding the meaning of having true integrity. This stems from owner, Todd Ingerso ..one based on core values of honesty, professionalism, and simply embedding the meaning of having true integrity. This stems from owner, Todd Ingersoll. He has created a culture that is so rare, especially in this day and age. Kudos to everyone at Ingersoll Automotive for our recent Buick purchase (Manager Kyle and driver Michael), and all of their staff (including the Danbury, CT location) for our many years of being completely satisfied customers...5 plus stars, always! More
Great help for checking out my car. The salesman was very respectful and helpful. I will recommend this dealership to my friends and family The salesman was very respectful and helpful. I will recommend this dealership to my friends and family More
Great guys here. They care and are very open and honest about how they do business. Terrance, Aaron, Joe, and Bryan were all great! They care and are very open and honest about how they do business. Terrance, Aaron, Joe, and Bryan were all great! More
My family drove two hours from RI to buy our new GMC truck at Ingersoll. The price was excellent and the service was outstanding. Kyle, the GM of the dealership greets you when you arrive and even puts truck at Ingersoll. The price was excellent and the service was outstanding. Kyle, the GM of the dealership greets you when you arrive and even puts the temporary plate on your vehicle. Truly an outstanding experience. 👌🏼 More
I Always receive outstanding customer service every time I go to the dealership. It’s the best dealership I’ve ever been associated with. I go to the dealership. It’s the best dealership I’ve ever been associated with. More