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Burnsville Toyota

Burnsville, MN

Overview
Employees
Reviews
Vehicles
4.4
1,442 Reviews
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14730 Buck Hill Rd.

Burnsville, MN

55306

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Showing 1,442 reviews

June 04, 2024

Financial person cheating me,Toyota finance offer 4. 99%but he gave me 5.75% I know my eligibility More

by kamalanathanv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Xiong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Giere
2.0
This rating includes all reviews, with more weight given to recent reviews.
Caio Evangelista
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2024

Mark was very friendly, quick and helpful both the day we came in with our car issue as well as the day we brought it in to be serviced. More

by ktdraper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2024

Great service as always! Thank you for the professionalism and fast service as always. Thanks again! More

by NIKKIOYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2024

Luis is a great salesperson who answered all my questions about the new Camry that we bought. I told him that I liked the car's safety features, but I didn't know if my wife would go for the bright red pain More

by cathyandjohnsilver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rocha Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2024

Connor and Jason were super helpful with helping me figure out some loose ends since my purchase of my RAV. Also- super great and speedy service! More

by ARBROBERG9566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner Knutson
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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the kind words about your experience with Connor and Jason at Burnsville Toyota! We are delighted to hear that they provided you with helpful and speedy service after your RAV purchase. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Helpful
June 02, 2024

Always great customer service when I come there for service for my Toyota RAV4 suv More

by egspatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for your kind words about your experience with us at Burnsville Toyota, especially when bringing in your Toyota RAV4 SUV for service. We appreciate your loyalty and look forward to serving you again in the future. Feel free to share your positive experience with others! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Helpful
June 02, 2024

Very friendly people. Greeted promptly Efficient Knowledgeable Helpful when I needed to go home for my title More

by maryndaboys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caio Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the kind words about your experience at Burnsville Toyota. We're thrilled to hear that our team was friendly, prompt, efficient, knowledgeable, and helpful during your visit. We strive to provide excellent service, and we're glad we could assist you with with your title. We look forward to seeing you again in the future or feel free to share your positive experience with others. Thank you for choosing Burnsville Toyota! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
June 01, 2024

I was again very satisfied with the service and this lady tech was very helpful and made sure I knew everything they were doing to my RAV4. More

by PRAMIREZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the excellent review of your recent service experience with Burnsville Toyota and our dedicated technician. We appreciate your kind words and are thrilled to hear that you were satisfied with the service provided for your RAV4. We always strive to keep our customers informed and deliver top-notch service. We look forward to welcoming you back in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Helpful
June 01, 2024

This is our 5th purchase from Burnsville Toyota. We won't go anywhere else! We are soo happy with them!!! More

by nfelcyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stibal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Mitchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Flenniken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for your loyalty, we truly appreciate your continued trust in Burnsville Toyota! We are thrilled to hear about your positive experiences with us. Looking forward to many more great transactions in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Helpful
June 01, 2024

Long line when I arrived for my 9:30 appointment. All the other times I've been there the service was prompt. Mistaken vehicle mileage on the final printout. The mileage shown was several thousand More

by KNMLV04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Eischens
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Jun 04, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us. I appreciate you bringing these concerns to my attention. Rest assured, we take your feedback seriously and will address these issues internally to ensure a smoother and more efficient experience moving forward. If you would like to discuss this further, please feel free to reach out to me directly. We value your business and hope to have the opportunity to better serve you in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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