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Capital Ford of Wilmington
Wilmington, NC
1,069 Reviews
Capital Ford of Wilmington has been serving the Wilmington, North Carolina area since it was founded by Capital Automotive Group in 2003. Doug Barbour has been the Managing Partner since its beginning. Our award-winning customer service, coupled with our large inventory and low prices, are the reasons our customers keep coming back, again and again. Whether you are looking for a new or used vehicle, Capital Ford of Wilmington is eastern North Carolina’s largest Ford dealership. We also offer service and parts performed by factory certified Technicians. We have four mobile service vehicles that can perform on-site maintenance and most factory recalls. We also have a market leading Collision repair facility that works with most Insurance companies. Capital Ford of Wilmington supports the local community. Capital supports Make A Wish of North Carolina, The Harrelson Center Non-profit organization and The University of North Carolina Wilmington to name a few. We look forward to seeing you soon for any automotive needs you may have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,069 reviews
July 02, 2016
Great Auto Purchase Experience. Capital Ford of Wilmington is the best. They made it so easy to purchase my new F150. I highly recommend anyone looking for a new purchase to go to Ca Capital Ford of Wilmington is the best. They made it so easy to purchase my new F150. I highly recommend anyone looking for a new purchase to go to Capital Ford of Wilmington. More
by Gary
Employees Worked With
Doug Barbour and Justin Dupree were awesome.
Helpful July 02, 2016
Excellent! My husband and I were in need of an automobile after our cherished nine year old standard transmittion '06 BMW 350 I was hit/totaled by another car. A My husband and I were in need of an automobile after our cherished nine year old standard transmittion '06 BMW 350 I was hit/totaled by another car. A wedding gift, that was my car. Our second vehicle is a ' 04 Ford Explorer. We both have been customers of Ford since our first cars, 1960s. We were very impressed with the safety rating of the Fusion Titanium '16. The drive is superior for an automatic. Solidly built 4 cylinder sounds like a 6 cylinder, Ecoboost! Comfortable seats, exceptional steering and handling. Our customer service representative, George Bruwell was amazingly curtious, empathic, knowledgeable, and considerate of our automotive needs at this time. We are very impressed with the growth of Ford, the quality of products and service we received. CM, North Carolina More
by CM Kure Beach
Employees Worked With
George Bruwell, Eric Jacobi, Donna Richardson
June 29, 2016
Wonderful Customer Service I dropped my car off Monday morning w/ no appointment to get oil changed, tires rotated, and new filter and the wonderful folks in the service dept sa I dropped my car off Monday morning w/ no appointment to get oil changed, tires rotated, and new filter and the wonderful folks in the service dept said it was no problem....even though there was a long line of about 20 cars ahead of me and they had my car ready in no time at all. This is why we would not go anywhere else! More
by lteer
Employees Worked With
Lee Karnes
June 29, 2016
2014 Focus purchase Great knowlegable staff. Everyone made sure I was being helped. No nonsense people. Very patient! Would highly recommend this dealership to anyone Great knowlegable staff. Everyone made sure I was being helped. No nonsense people. Very patient! Would highly recommend this dealership to anyone looking for a new or used car. More
by Bugster
Employees Worked With
Brad Key and his sales manager, can't remember his name.
June 27, 2016
Great customer service We just purchase a new Ford f-150. They were great to work with and overall made the process very easy for us. Would definitely go back again. Than We just purchase a new Ford f-150. They were great to work with and overall made the process very easy for us. Would definitely go back again. Thanks! More
by Kristin Freeman
Employees Worked With
Ray
June 26, 2016
Great service all around Second time at Capitol Ford of Wilmington and once again great service. This will not be my last time to bring in my vehicle. Short waiting time and g Second time at Capitol Ford of Wilmington and once again great service. This will not be my last time to bring in my vehicle. Short waiting time and great customer service. More
by Marko67
Employees Worked With
John Autry
June 26, 2016
Great experience Matt took his time and showed us all around and got us into a vehicle that was affordable and what we needed! Great customer service and also great he Matt took his time and showed us all around and got us into a vehicle that was affordable and what we needed! Great customer service and also great help financially. We will for sure Come back for our next car in the future! More
by Natoli1
Employees Worked With
Matthew Lawson
June 25, 2016
Annual inspection I always use the capital ford on oleander for my service. Short waiting period for most services. Everyone is so kind and courteous I always use the capital ford on oleander for my service. Short waiting period for most services. Everyone is so kind and courteous More
by Lynda
Employees Worked With
Lee
June 24, 2016
Excellent Service My service call was excellent. It was done in a timely manner and I was very satisfied with everything. Keith, Lee and Donna were very helpful to me My service call was excellent. It was done in a timely manner and I was very satisfied with everything. Keith, Lee and Donna were very helpful to me. More
by Linda Keen
Employees Worked With
Lee, Keith and Donna
June 22, 2016
Service Your service department as well as your sales team! Have given us first class service. I always brag about how well we are treated every visit. Your service department as well as your sales team! Have given us first class service. I always brag about how well we are treated every visit. More
by Agrayv
Employees Worked With
Brandon Fritz I believe that's his last name.
