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Ciocca Ford Lincoln of Lawrenceville - Service Center

Lawrence Township, NJ

4.6
195 Reviews

195 Reviews of Ciocca Ford Lincoln of Lawrenceville - Service Center

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June 02, 2024

They offer great service. They had appointments right away for service. They also had my truck ready at the time promised. More

by AHIMEE.AMARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Timely delivery of vehicle. Service technician made sure I am aware of the progress and delivered vehicle to my satisfaction. My preferred dealership More

by Ashish K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Very quick service allowed me to get to work on time. Glad I made the appointment More

by WEPPEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

The service department and service writer jackie were absolutely great I look forward to dealing with the for all my service needs on my vehicle More

by r.zimmaro37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

The staff was welcoming, understood the service needed and completed in a timely manner. Provided me transportation to and from home, updated me on the work. More

by SANJEEWA.22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

David had an informative, even funny video about my Mach-E maintenance sent for my viewing. He answered my question about the Tesla charging adapter; and I look forward to getting it as well as keeping More

by JIMDEVOE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We appreciate you taking the time to write us a review, Jim! Please let us know if we can do anything else to help!

May 29, 2024

I received prompt and courteous service and would definitely take my vehicle here again for repairs. More

by Pattypetersack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, Patty! We're always here to help if anything else comes up!

May 29, 2024

They were quick and helpful. They texted me as soon as my car was done at the shop. They gave me a run down in writing of what was done to my car and what they thought the proble More

by JDDOLAN0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, JD! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 25, 2024

David needs to improve his communication and keep client informed. Did jot complete the work on agreed time. I had to follow up multiple times. More

by Sma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Very good service I am pleased loved your manager Mark cook very knowledgeable and helpful loved the service More

by Cars111112
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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