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City Volkswagen of Chicago
Chicago, IL
3,246 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,246 reviews
May 22, 2024
Laura is a phenomenal individual! I recently purchased a Tiguan R-Line and am incredibly happy with it. When I mentioned I wanted to trade in my Passat she guided me and informed me o I recently purchased a Tiguan R-Line and am incredibly happy with it. When I mentioned I wanted to trade in my Passat she guided me and informed me of all the options I had. I felt comfortable with her help and immediately knew I could rely on her. This is the second vehicle I have purchased at VW directly through her and am extremely grateful for all the support she provided throughout the process both times. Needless to say, I 1000% will seek her for any future purchases at VW. More
by Michelle H
Helpful May 21, 2024
This dealership helped me purchase a new car and taught me about the advantages of buying a car. Forever grateful! me about the advantages of buying a car. Forever grateful! More
by cap822
Employees Worked With
May 21, 2024
He was the best when it comes to customer service. He made the process easy to understand! He made the process easy to understand! More
by imanolmoreno
Employees Worked With
May 21, 2024
Quick and easy, dave made me a deal i could not refuse. He made it look easy and very proffesional He made it look easy and very proffesional More
by Andrew
Employees Worked With
May 21, 2024
Laura torres was extremely helpful. Lazaro del sol was instrumental and helpful in making the purchase of my vehicle smooth. I will buy all my future vehicles from city Volkswagen of Lazaro del sol was instrumental and helpful in making the purchase of my vehicle smooth. I will buy all my future vehicles from city Volkswagen of Chicago as long as they keep competent personnel like Laura Torres and Lazaro del sol working at the dealership. Also; having new affordable vehicles in inventory for the working families is greatly appreciated. price point of the vehicle is equally important as well. Please Continue being good and fair to your customers Thanks Guys More
by armandoinlans
May 18, 2024
Shoutout to Ray Anthony and Iryna for being super helpful and helping me find and purchase the car for me and helping me find and purchase the car for me More
by decay
May 18, 2024
Really great service! Walked me through and made the process of buying and trading in my vehicle really easy would 10/10 recommend Walked me through and made the process of buying and trading in my vehicle really easy would 10/10 recommend More
by Mpartid2
May 18, 2024
Todo fue moy bien el proceso fue facil habla muy bien español muchas gracias David español muchas gracias David More
by Partidamartin449
Employees Worked With
May 18, 2024
Great experience thanks for the help keep up the good work. I recommend people purchase their car from here. work. I recommend people purchase their car from here. More
by Marlow.brittanyc
