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Coastal Kia
Wilmington, NC
4,612 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,612 reviews
May 23, 2024
Actually, looked forward to going. Staff is always great and I got to eat snacks and have a couple of hours of time to myself while a recall problem was fixed. Had a free car wash, too Staff is always great and I got to eat snacks and have a couple of hours of time to myself while a recall problem was fixed. Had a free car wash, too. ( the wife) :) More
by TAYLORJ1313
Verified Customer
Helpful May 23, 2024
Delightful to deal with from salesman to managers there was no pressure. Highly recommend Coastal Kia. was no pressure. Highly recommend Coastal Kia. More
by daisymae46
May 21, 2024
All the staff were extremely helpful. The environment was friendly and inviting. Gustavo Cordero was outstanding with all his help and knowledge. A real asset for Coastal Kia. It was a wo The environment was friendly and inviting. Gustavo Cordero was outstanding with all his help and knowledge. A real asset for Coastal Kia. It was a wonderful experience and would recommend, nay, WILL recommend to anyone looking to purchase a new vehicle. More
by a.nash.osu
Employees Worked With
Gustavo Cordero
May 20, 2024
Speedy comforting friendly informative right and relaxing atmosphere coffee very good , encouraging you to spread the word about the deals atmosphere coffee very good , encouraging you to spread the word about the deals More
by jamesaanderson42
Employees Worked With
May 20, 2024
The whole team was welcoming, kind, informative, and efficient. My issues were resolved in the first visit (something that seemed impossible at other dealerships). I'm very pleased with my overall exper efficient. My issues were resolved in the first visit (something that seemed impossible at other dealerships). I'm very pleased with my overall experience at Coastal Kia. More
by SARABO843
Employees Worked With
May 20, 2024
Everyone has been so supportive and explained exactly what was going on and gave me choices of what I wanted to do while waiting…and let me know what is next,,,thank what was going on and gave me choices of what I wanted to do while waiting…and let me know what is next,,,thank More
by TB7JS3
May 19, 2024
This was a great first time experience. Cody was helping me out via phone but was working with another buyer so he found an awesome replacement for me. Josh stayed 3 HOURS after closing to Cody was helping me out via phone but was working with another buyer so he found an awesome replacement for me. Josh stayed 3 HOURS after closing to help me out and was super helpful throughout the whole process. Jan was also great and made me feel comfortable right away with everything. No one was pushy or rude, just all around very friendly and patient! This was my first time buying a car from a dealership and it was fantastic. More
by Taryn Verbeke
May 19, 2024
Under promise over deliver. Was in and out in an hour. Courteous staff. Clean area. You weren’t treated like a number. Outstanding!!! Was in and out in an hour. Courteous staff. Clean area. You weren’t treated like a number. Outstanding!!! More
by tgziek
Employees Worked With
Unknown but he was great
May 19, 2024
Was greeted with a smile and asked for my reason for a visit. Tony Kershner was very friendly and his staff. 🌟 🌟 🌟🌟🌟 I was early for my first oil change and was pleased with the service. visit. Tony Kershner was very friendly and his staff. 🌟 🌟 🌟🌟🌟 I was early for my first oil change and was pleased with the service. More
by Hrugby
May 18, 2024
The process was very easy. The service rep kept us informed on how long it should last. The service rep kept us informed on how long it should last. More
by ptharvey46
Employees Worked With
