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Colonial Volkswagen of Medford
Medford, MA
1,939 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,939 reviews
May 22, 2024
My sales representative Steven was knowledgeable and efficient; the buying process was fast and smooth. Great overall experience for purchasing my new Atlas Cross Sport. efficient; the buying process was fast and smooth. Great overall experience for purchasing my new Atlas Cross Sport. More
by jonesa944
Verified Customer
Helpful May 21, 2024
Frank is very knowledgeable . Efficient , kind and a real gentleman . Very very helpful ! The best! Efficient , kind and a real gentleman . Very very helpful ! The best! More
by GNEEC
May 21, 2024
Paul is the best , knowledgeable and professional. Love the service at Volkswagen Medford , friendly, professional. Love the service at Volkswagen Medford , friendly, professional. More
by Meljules32@gmail.com
May 21, 2024
Keven was polite and took his time with me when I was looking at the Taos. He made the purchase process go very smothly. I was able to think without feeling pushed to make a decision. He took his time looking at the Taos. He made the purchase process go very smothly. I was able to think without feeling pushed to make a decision. He took his time explaining the instrumental panel and computer screen which was a serious request of mine. He displayed patience when I would ask questions again for clarification. Keven also assured me to call him or come to the office anytime with further questions. This was a huge decision for me because I was changing vehicles after 21 years with the same car. Keven was enjoyable to deal with in which I was able to release some steam during the process when we could joke here and there during our meetings and test drives. He is an admirable auto dealer I would recommend to anyone. More
by JILLMAYBERRY
Employees Worked With
May 20, 2024
Knowledgeable and friendly service, answered any questions I had and made the experience very simple. Josh was excellent. questions I had and made the experience very simple. Josh was excellent. More
by william.giguere
May 19, 2024
The people are very nice however there was no explanation given on the outcome of the recalls. They changed parameters for charging and did not tell me so the car got overcharged the next day. given on the outcome of the recalls. They changed parameters for charging and did not tell me so the car got overcharged the next day. More
by benboston
May 19, 2024
The good review is mostly based on my sales person Steven Warren, who was excellent Warren, who was excellent More
by sheehandrpauline
May 18, 2024
Always so friendly and very helpful with the buying process. The best dealership I’ve got a vehicle from. process. The best dealership I’ve got a vehicle from. More
by eleanorneff91
May 14, 2024
Dave was extremely helpful and took the time to have me try out multiple cars and ultimately find the best option. He did not pressure me to make a purchase, but instead helped me weigh the pros and cons o try out multiple cars and ultimately find the best option. He did not pressure me to make a purchase, but instead helped me weigh the pros and cons of various cars at the dealership and evaluate the best option for me. Would highly recommend Medford and working with Dave! More
by rdehaven028
