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Community Buick GMC

Waterloo, IA

Overview
Employees
Reviews
Vehicles
4.8
353 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 353 reviews

September 12, 2024

Good experience and friendly staff, totally met our expectations and would come back again when needing a vehicle More

by Iowadood
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Community Buick GMC responded

Thank you for your feedback! We're glad to hear that you had a good experience with us at Community Buick GMC and that our friendly staff met your expectations. We look forward to assisting you again when you're in need of a vehicle! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 02, 2024

Austin Johnson was the best sales rep. Worked to get us a great deal. Good job of showing us the features of the SUV. More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Community Buick GMC responded

Thank you for your feedback! I'm glad to hear that Austin provided great service and helped you understand the features of your SUV. At Community Buick GMC, I strive to ensure our customers have a positive experience. I appreciate your support and look forward to assisting you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

July 30, 2024

I went through Nick Fairchild for the purchase of my vehicle. He made the process very easy and was informative. I recommend seeking him out to purchase a new vehicle. More

by Tylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Fairchild
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Jul 31, 2024 -

Community Buick GMC responded

Thank you for choosing Community Buick GMC, Tylor! We appreciate your 5-star review and recommendation. Nick is a valuable member of our team, and we're thrilled to hear he made your vehicle purchase easy and informative. We look forward to assisting you again in the future. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

July 29, 2024

Austin Johnson made car shopping an easy, comfortable, low pressure experience. I appreciate the kindness and expertise the dealership had! So glad I made my purchase at Community Buick/GMC. More

by Jenna R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Community Buick GMC responded

Thank you, Jenna, for sharing your positive experience with us! We are thrilled to hear that Austin provided you with exceptional service during your car shopping experience. At Community Buick GMC, we strive to make the process easy, comfortable, and low-pressure for all our customers. We appreciate your kind words and are delighted that you chose us for your purchase. We look forward to welcoming you back in the future! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

July 22, 2024

Excellent and helpful dealership with very experienced salesman. New car purchase was made easy. Would return to buy again More

by fjmett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Community Buick GMC responded

Thank you for the fantastic 5-star review! I am thrilled to hear about your positive experience at Community Buick GMC. I'm delighted that our experienced sales team made your new car purchase a breeze. I appreciate your kind words and look forward to assisting you again in the future. Drive safely and enjoy your new ride! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

June 27, 2024

Very good people to work with. Professional service with a smile, friendly helpful staff willing to do the extra… More

by carolanjeffrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Halligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Holub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Community Buick GMC responded

Thank you, Jeffrey, for the kind words! We are thrilled to hear about your positive experience with our team at Community Buick GMC. Our staff is always ready to go the extra mile to provide professional and friendly service. We appreciate your feedback and look forward to welcoming you again in the future. Drive safely! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

June 26, 2024

They are very friendly and work hard to serve you. There follow up is very good 👍 More

by Dlkester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Community Buick GMC responded

Thank you for choosing Community Buick GMC and for the kind words! I take pride in our friendly service and commitment to following up with our customers. I appreciate your feedback and look forward to seeing you again in the future. Drive safely! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

June 24, 2024

When I buy another vehicle Austin will be the first person I call. I have dealt with a few other dealerships in the past none being anywhere close to getting to buy from Austin. More

by Josh.Coleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Community Buick GMC responded

Thank you, Josh, for the wonderful review! I'm thrilled to hear about your positive experience with Austin at Community Buick GMC. I appreciate your kind words and look forward to assisting you with your next vehicle purchase. See you next time! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

June 24, 2024

Great Dealership to Work With! Austin is a very nice, knowledgeable salesman. We like our new Yukon! More

by Parkerdvine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Community Buick GMC responded

Thank you for choosing Community Buick GMC! I'm thrilled to hear that Austin provided you with excellent service. Enjoy your new Yukon, and please feel free to share your experience with others. I look forward to assisting you again in the future! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

June 22, 2024

Alex did a great job working with us. He knew the trucks very well. The finance person was a little disappointing. More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Buzer
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Jun 24, 2024 -

Community Buick GMC responded

Thank you for sharing your feedback, Chuck. We appreciate your kind words about Alex's assistance with the trucks. We are disappointed to hear about the finance person and would like to address your concerns. Please reach out to us directly so we can work towards a happy resolution. Your feedback is important to us. Thank you for choosing Community Buick GMC. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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