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Copeland Subaru Hyannis
Hyannis, MA
1,018 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,018 reviews
May 23, 2024
Ordered a part, paid for it and told it would take maybe two days to come in. That was 10 days ago. Called today and spoke with the service person, Michelle, who said she’s check on it and call us right bac two days to come in. That was 10 days ago. Called today and spoke with the service person, Michelle, who said she’s check on it and call us right back. Still waiting for her call back 30 minutes later. Very poor service counter people! Preferred Beard Subaru! More
by 4401debi
Employees Worked With
Helpful May 23, 2024
Excellent experience start to finish. Max went above and beyond to meet our needs! Thanks. Max went above and beyond to meet our needs! Thanks. More
by lrenniehill
May 23, 2024
I am always happy to bring my car for service at Copeland Subaru where i bought my Crosstrek Hybrid. My first Subaru will not be my last. The entire staff is awesome. Copeland Subaru where i bought my Crosstrek Hybrid. My first Subaru will not be my last. The entire staff is awesome. More
by dbailey157
Employees Worked With
Other Employees :
Justin
May 23, 2024
I have been using this dealership for cars and service for years. It is consistently a great place to work with. for years. It is consistently a great place to work with. More
by meghanonthecape
Employees Worked With
May 23, 2024
For many reasons, I have consistently been satisfied with my service experiences at Copeland Subaru, my service experiences at Copeland Subaru, More
by Sandra Morley
May 23, 2024
Justin Lai Santos, super service agent— thoughtful, thorough, efficient! Essence also excellent. Joe the mechanic excellent service. George the BEST at Copeland Subaru sold me my 2021 Forrester and giv thorough, efficient! Essence also excellent. Joe the mechanic excellent service. George the BEST at Copeland Subaru sold me my 2021 Forrester and gives great care of it!! More
by Ellen
May 23, 2024
We have been going to Copeland for service ever since moving to The Cap over two years ago. Everyone there has been friendly, efficient, and skilled in their work. And last week we purchased a new Subaru moving to The Cap over two years ago. Everyone there has been friendly, efficient, and skilled in their work. And last week we purchased a new Subaru. The sales staff also proved to be great. A special shout out to Essence in service and Max in sales!! More
by ken
May 23, 2024
This is a first rate dealership and our most recent service experience reinforced that opinion. Customer service folks were extremely helpful and the technicians worked overtime to get the car back to service experience reinforced that opinion. Customer service folks were extremely helpful and the technicians worked overtime to get the car back to us in a timely way. More
by MICHAELKARCHMER
Employees Worked With
May 14, 2024
Dave and Justin were very helpful to find us what we were looking for.it was more than what we were planning on spending. But it is a much better car than what we thinking looking for.it was more than what we were planning on spending. But it is a much better car than what we thinking More
by sachem58
April 30, 2024
Essence is so pleasant and helpful. They always take such great care of my Subie! They always take such great care of my Subie! More
by Caitline
Employees Worked With
Other Employees :
Essence Mahoney
