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Courtesy Buick GMC
Louisville, KY
510 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 510 reviews
May 19, 2024
Very nice staff that was very competent and professional. The sales team was very knowledgeable of the vehicles technology and kept us informed throughout the buying process. The finance team was very effici The sales team was very knowledgeable of the vehicles technology and kept us informed throughout the buying process. The finance team was very efficient and explained each document and its purpose prior to signing. Great overall experience! More
by Mark
Helpful May 19, 2024
Courtesy Buick GMC Louisville is a great dealership, all the way around! They have the best team, every department, from Sales, to Finance to Service. We have bought 6 cars from Steve Brinkhaus, who is so the way around! They have the best team, every department, from Sales, to Finance to Service. We have bought 6 cars from Steve Brinkhaus, who is so knowledgeable and the VERY best to work with! Steve really helps you through the entire buying process! He is also very patient and kind! Steve also worked with Jack Radar in Service as we had to both, purchase a car and have a huge repair done on our other car in the same week. Jack worked quickly to diagnose and get our part. He kept us updated, which we really appreciated, and was able to get our repair done in a week! This was a big repair, and fortunately it was covered by our extended warranty. We appreciate all f Jack’s help and guidance throughout the process. So it was a big week, but Courtesy was there for us! We love our new Enclave, and our repaired Terrain is running great. We definitely recommend this dealership to everyone, it’s always the best experience! More
by nancy.hewlett
Employees Worked With
Other Employees :
Jack Radar in Service ⭐️⭐️⭐️⭐️⭐️
May 18, 2024
Customer satisfaction and transparency are tops! Aresh and Ari were both excellent to work with. Aresh and Ari were both excellent to work with. More
by pkb00512
May 15, 2024
They were very friendly, informative, and efficient. It was a excellent experience! We were very pleased and did not feel pressured at all ! It was a excellent experience! We were very pleased and did not feel pressured at all ! More
by krm98750
May 13, 2024
Both the sales person, Ryan and the finance manager, Cody made the process of purchasing a “new” to me vehicle simple. I would return in the future if there was an opportunity. made the process of purchasing a “new” to me vehicle simple. I would return in the future if there was an opportunity. More
by Sbrown
May 11, 2024
We have been with Courtesy Buick for many years. This is our 4th vehicle with their dealership. Everyone and especially Mickey, our salesman are fantastic. The whole process was great, excellent com This is our 4th vehicle with their dealership. Everyone and especially Mickey, our salesman are fantastic. The whole process was great, excellent communication from everyone and we couldn't be happier. A+++++ More
by Azrella
May 09, 2024
Great place to buy and have all your service needs handled. I have had a great experience in sale on my last 2 purchases. handled. I have had a great experience in sale on my last 2 purchases. More
by Erik Johnson
May 09, 2024
Ryan Johnson was very helpful and knowledgeable on all aspects of our Yukon Denali. He is a great salesman. aspects of our Yukon Denali. He is a great salesman. More
by Erik Johnson
May 09, 2024
Courtesy Buick renewed my faith in purchasing a car from a dealership. My salesman Matt Kremer was outstanding and the entire process was great. They will be my first choice when buying a car. a dealership. My salesman Matt Kremer was outstanding and the entire process was great. They will be my first choice when buying a car. More
by pfmeeks
Employees Worked With
May 09, 2024
Ryan was extremely easy to work with, kept me informed throughout the process and no pressure from anyone. throughout the process and no pressure from anyone. More
by Cindy
