Crevier BMW
Santa Ana, CA
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Title: Exceptional Service from an Honest and Hardworking Salesperson We were in search for a vehicle, and made a connection via email with Elle at Crevier BMW. We decided to take a chance and make the lo Salesperson We were in search for a vehicle, and made a connection via email with Elle at Crevier BMW. We decided to take a chance and make the long drive to the dealership to see the car. During our travels there we were negotiating via email. Upon our arrivals we were met by Mark. We did let him know we were in negotiations with Elle via email but wanted to check out the car to ensure it was in good condition. Mark persisted that we test drive the car. My brother went with Mark while I negotiated with Elle. Upon their returned, I had received an email from Peter Lam rejecting the offer and unwilling to negotiate. I did informed Mark that we were not moving forward due to the email I'd received. Mark worked his magic! It was such a pleasure working with Mark Holmes, a salesperson at Crevier BMW. From the moment we stepped into the dealership, Mark's genuine kindness and dedication stood out. Here’s why I highly recommend him: 1. Honesty: Mark's and Hernen (Manager) were refreshingly transparent throughout the entire process. He didn’t sugarcoat anything or push unnecessary add-ons. His integrity made us feel confident in our decisions. 2. Kindness: Mark’s warm demeanor instantly put us at ease. He patiently answered all our questions, no matter how trivial. His genuine care for our needs made the experience enjoyable. 3. Hard Work: Mark went above and beyond to secure us a fantastic deal. He tirelessly negotiated with the finance team and , explored various options, and ensured we got the best possible terms. In the end, my brother drove away in a fantastic car, thanks to Mark’s unwavering commitment. If you’re looking for a salesperson who combines honesty, kindness, and hard work, look no further than Mark at Crevier BMW. Thank you, Mark / Hernen (5 Stars), for making our car-buying journey memorable! Now where they might need work is in their finance department. I have been trying to have them process refund for a month! Mr. Daniel Nguyen has not replied for weeks to my email. More
Welcome by the staff was warm - and continued throughput my (several) visits. I leased a car from Crevier 3 years ago and now have a lease on a new one. my (several) visits. I leased a car from Crevier 3 years ago and now have a lease on a new one. More
Hands down by far this is the best BMW dealership in North America. I honestly for the second time drive from AZ to CA to get a new car from there. Peter Fard and Long Leho are amazing. They waited fo North America. I honestly for the second time drive from AZ to CA to get a new car from there. Peter Fard and Long Leho are amazing. They waited for me after hours knowing I was driving from AZ to finish the deal on a new X5M. Thank you Crevier BMW for the top notch service More
Thank you crevier . You came Through once again making leasing a car a great e penitence. Kenny You spend a lot of time with me searching for the vehicle and making the You came Through once again making leasing a car a great e penitence. Kenny You spend a lot of time with me searching for the vehicle and making the deal work. Aaron, you were great assisting me in test Driving the car with me and going through all the paperwork. And mostly Kenny helped me set up my BMW account and showed me all the details with my smartphone in the new car. I always appreciate the VIP service.I get when I arrive at Crevier. The Starbucks and the smart water always helps keep my time spent there Fun and comfortable. And to top it all off.Canadian Aaron actually followed me and my rent.A car back to enterprise in order for me to return my car and drive away and my new BMW. Thank you. More
At Crevier BMW, I was fortunate enough to collaborate with John. Prior to this, I had visited other BMW dealerships, but the attitude of the salesperson there did not please me. The salesman John in an e with John. Prior to this, I had visited other BMW dealerships, but the attitude of the salesperson there did not please me. The salesman John in an extravagant manner, and as a result, I was able to purchase a beautiful X7 at an excellent price. The price of my trade-in was also satisfactory. When considering my entire experience, I would rate it as a perfect 10 out of 10. Without a doubt, I will be purchasing another car from there in the future. I can’t speak for all of the salesman there, but I highly recommend John. More
This is my 2nd purchase from this dealership. Each time I received the personal attention needed without feeling pressured. The salesman Jadon listened to my needs and wants, he was very knowled Each time I received the personal attention needed without feeling pressured. The salesman Jadon listened to my needs and wants, he was very knowledgeable about the cars. His manager Rick was also Awesome. More