DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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John is a very reliable dealer, he is very hands on and is very honest. As a new buyer he is the best to talk with! is very honest. As a new buyer he is the best to talk with! More
John & Qasim provided the best purchase and finance experience I have had to date. They were friendly, professional and accommodating. Left the lot with a great vehicle, a payment within my range and experience I have had to date. They were friendly, professional and accommodating. Left the lot with a great vehicle, a payment within my range and a lasting impression that will have us return for any future purchases. More
People at service desk are very good at what they do. I think my bill was outrageous for what I had done I think my bill was outrageous for what I had done More
Great car buying experience. Colin was the salesperson, and Qasim was the finance manager. Not only were they great with me, but they showed alot of respect for eachother. I ne Colin was the salesperson, and Qasim was the finance manager. Not only were they great with me, but they showed alot of respect for eachother. I never thought I would be driving a Ford, let alone electric (LOL). I am having so much with this car! When this lease is up, I hope to lease another. More
Always helpful it makes it very smooth Both the salesman and the financial side of it was very nice and helpful and the financial side of it was very nice and helpful More
I Had several issues with my vehicle…Lenny set up a service date and ordered all the parts needed…some were back ordered and he tracked the parts to have it done all at once…Thankfully it was covered u service date and ordered all the parts needed…some were back ordered and he tracked the parts to have it done all at once…Thankfully it was covered under my coverage and Lenny made the entire process simple…I’ve always had good Luck at Depaula and look to continue to have vehicle serviced there More
Lenny is always very clear, pleasant and keeps mee informed as the work progresses, what options there are etc. Check out is prompt and the people are pleasant. informed as the work progresses, what options there are etc. Check out is prompt and the people are pleasant. More
I called service stating I had to cancel my trip until my rusted leaking transmission lines were replaced. They took me in right away and did the repairs as well as a recall on my camera rusted leaking transmission lines were replaced. They took me in right away and did the repairs as well as a recall on my camera More
I had a problem with the shifter stuck in reverse had the car towed to DePaula Ford where I purchased the vehicle in 2014 or 2015. A appointment was made to do recall for 12:00 but they took me in right away car towed to DePaula Ford where I purchased the vehicle in 2014 or 2015. A appointment was made to do recall for 12:00 but they took me in right away at 9:00. They were prompt and courteous. Hats off to DePaula Ford staff. More
Top Notch Service. .. Luis is the absolute best... Jay Newell is my Son-in-Law. also the Best .. Luis is the absolute best... Jay Newell is my Son-in-Law. also the Best More