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Deacon Jones Chrysler Dodge Jeep RAM
Smithfield, NC
291 Reviews
The Deacon Jones Family has been proudly serving North Carolina for over 34 years. Bobby Kenneth 'Deacon' Jones started on a small dirt lot in Princeton with a simple, yet profound idea on how to make a difference... "We Treat You How We Would Like to be Treated"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 291 reviews
July 06, 2015
Bait and Swtich My wife and I found a Jeep Grand Cherokee on their online site. We called, made an appointment that same day, and when we got there, and after searchi My wife and I found a Jeep Grand Cherokee on their online site. We called, made an appointment that same day, and when we got there, and after searching for 10 minutes, the manager nor the sales representative could “locate” the vehicle. We did however buy a car and when it was delivered the car was not detailed well, in fact the detail job was done so poorly the Manager had to pay for a detailer to finish the job. Finally, after two weeks of not receiving the all weather floor mats I had to call to find out what the hold-up was. For two weeks I, the customer, had to constantly chase both the sales representative and the manager for what was guaranteed in the contract. Safe to say it was the most unprofessional car dealership I have been to. I feel like a fool for buying a car there. More
by New Jeep Owner
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