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Deacon Jones Chrysler Dodge Jeep RAM

Smithfield, NC

4.6
291 Reviews
The Deacon Jones Family has been proudly serving North Carolina for over 34 years. Bobby Kenneth 'Deacon' Jones started on a small dirt lot in Princeton with a simple, yet profound idea on how to make a difference... "We Treat You How We Would Like to be Treated"
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1109 N Brightleaf Blvd

Smithfield, NC

27577

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Showing 291 reviews

May 19, 2024

Please AVOID this Dealership at all costs! My Aunt has been sold 2 vehicles with issues. First one 2 1/2 yrs. ago , they NEVER disclosed this vehicle was involved in an accident. 2 yrs. later More

by ElizabethB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Reeves
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Nice people. Windshield wipers were not attached. Passenger door switch was broken. Nice truck though. The starter switch has an issue. They did not do their 110 More

by wilda12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Reeves
April 23, 2024

I was treated with respect and never pressured into a sale. Anthony went out of his way to get my new Grand Cherokee prepped for taking home. More

by jgh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Turnage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krista Alford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Very fast to react for getting me a spare tire for my truck that was not on truck at time of purchase. They delivered tire to me at home since I live one hour away from dealership. Excellent dealership t More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

In and out on time with no issues as promised Great Job Brian!! and Tech. More

by larrybarker777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

The staff and everyone involved in my purchase were very professional and extremely polite. Engaged in conversation, asked me questions, and bent over backwards to work with me. I’d highly recommend Deacon More

by joneskevin549
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Richards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Service department was friendly and kept me informed of the time it would take to get my vehicle diagnosed, parts ordered, and repairs completed. Cost came in less than quoted amount. More

by nancymansonhing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McAuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Service advisor was friendly and helpful. Answered questions and kept me informed on status of my truck. More

by msuter069
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Awesome dealership they really treat you like family they listen to your concerns and make sure you’re happy before you leave More

by James.wiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Always helpful and efficient. Service department personnel friendly and get you in and out in a timely manner More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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