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Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.3
607 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 607 reviews

May 26, 2024

Did not completely work was done . Passenger door lock was not fixed at all. I have to bring the car back to get it fix More

by Arshad.gilani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul
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May 25, 2024

No customer service after the sale not one person called to say thank you !! but the negotiation was a all day process More

by jetech00001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
none
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May 25, 2024

Excellent customer service, esp. by Mr Moe. Very polite and cultured brotha from Afghanistan. Thanks More

by RICKDONKORS3FS1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
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May 25, 2024

Staff was professional, courteous, and friendly. Took a little longer than expected. Rep was out a day as well, wasn't able to get information on my vehicle for a couple of days. More

by curtfast
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 25, 2024

Service was great service writer Gess went out of her way to look for something. I thought I had lost. Repair was made looks great period More

by GRAIL1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
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May 23, 2024

The kind and patient customer service provided by Adriana was Platinum tier. The service team was so fast and efficient and it’s clear they have expertise with the cars. I have never had such a positive expe More

by savkattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
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May 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the glowing review! We're thrilled to hear about your exceptional experience with Adriana and our service team at Diamond Hyundai Palmdale. We pride ourselves on providing top-tier customer service and expertise with our cars. We look forward to welcoming you back for your next visit. Thank you for choosing us! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

Helpful
May 23, 2024

Very good nice excellent explain details. Nice, good recommendation. Willing to help with no problem. Yes, I will buy another car. More

by johnsondanieldj70@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember name but every nice
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May 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the 5-star review! We are thrilled to hear about your positive experience at Diamond Hyundai Palmdale. We appreciate your kind words and are delighted to know that you are considering buying another car from us in the future. We look forward to assisting you again! Sincerely, The Diamond Hyundai Palmdale Team

Helpful
May 20, 2024

The service center and Chris were very nice and helpful. Even the mechanic came out to my car to explain things better to me. More

by C.RENEERAYFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and the mechanic
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May 22, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the positive review! I am delighted to hear that you had a great experience with our service center, Chris, and our mechanic. I strive to provide exceptional service to all our customers at Diamond Hyundai Palmdale. I look forward to welcoming you back for your future automotive needs. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

Helpful
May 19, 2024

I understand dealership has gone under numerous managements and ownership but you should pay attention to reviews and feedback from customers. The only thing positive I can say was the service advi More

by JMACKPEANUTS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hatching Vartarian
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May 21, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback. I appreciate your detailed input regarding your recent experience at Diamond Hyundai Palmdale. We value your insights and are committed to improving our services. Please feel free to contact me directly to discuss this matter further and work towards a resolution. We strive to provide exceptional service to all our customers and hope to have the opportunity to regain your trust in the future. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

Helpful
May 18, 2024

Friendly service rep. Last two times I asked for brake and tread measurements, but didn't get them in the paperwork. More

by Russ.bessinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 21, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback with us, Russ. I regret to hear about the brake and tread measurements in your paperwork. We value your input and will ensure that moving forward, this information is included for your reference. If you have any further questions or concerns, please feel free to reach out to us directly. We appreciate your business and look forward to serving you better in the future. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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