Diehl Ford of Massillon

Painless and easy process in purchasing a vehicle I went in looking for a good vehicle for my family and I but wasn't 100% on what I wanted. Luke did an excellent job guiding us in a great direction I went in looking for a good vehicle for my family and I but wasn't 100% on what I wanted. Luke did an excellent job guiding us in a great direction in the right price range. I never felt pushed into a vehicle I didn't want or need. Vic explained my finance options perfectly and was a pleasure to deal with. This was my third car from Waikem and I would definitely recommend them. More

Waikem Ford An overall A+ experience! Salesman, Dennis Kryder and Waikem Team made our car shopping experience a pleasurable one! We would definitely recommend bu An overall A+ experience! Salesman, Dennis Kryder and Waikem Team made our car shopping experience a pleasurable one! We would definitely recommend buying from Waikem Ford! More

Honest Salesperson and Finance Manager! Luke didn't try to sell us a SUV that we didn't want. He told us up front that they did not have what we wanted on the lot at the time, yet he still a Luke didn't try to sell us a SUV that we didn't want. He told us up front that they did not have what we wanted on the lot at the time, yet he still answered our questions and did not brush us off. We found the perfect new Escape that we wanted, it was a little over our budget but the key was no pressure or prompting from Luke. He was talking to my husband about car stuff, when I spotted exactly what my husband would love. Ed brought out the invoice without us asking and there was no haggling. He gave us his best price the first time out and then went back and found us another discount of about 120 for going through the internet. Now we have a new 2014 Ford Escape that was only 31 dollars per month over our monthly payment for the car. My husband also received a hat. He loves hats and I am sure that Luke had a hand in that also. More

Friendly, professional and knowledgeable experience My husband and I have used Waikem in the past and remembered having a good experience. We like having the all the available options to look at and te My husband and I have used Waikem in the past and remembered having a good experience. We like having the all the available options to look at and test drive. Luke made our experience easy and quick. He was very knowledgeable, friendly and professional. He spent a lot of time with us making sure we were happy with our decision. We had just begun our search for a new car to either own or lease. He helped us find our car! We chose the 2014 Nissan Altima and I Love it! We will be in the search for another vehicle soon and will definetly go back to Waikem to have Luke help us again. More

My wife and I had a very enjoyable and professional sales relationship with Dennis Kraker We traded a 211 Ranger on a 2014 Focus.This is my second experience in 3 years with Waikem. My first was not too grea relationship with Dennis Kraker We traded a 211 Ranger on a 2014 Focus.This is my second experience in 3 years with Waikem. My first was not too great. That salesman is no longer there. Dennis is the real deal and I would highly recommend him. More

i had an easy time at your dealership and that made my experience of buying a new ford f150 an easy procces. i was going to buy a new tundra and did not get a treated as well as i did at waikem experience of buying a new ford f150 an easy procces. i was going to buy a new tundra and did not get a treated as well as i did at waikem More

I gave Waikem Ford an excellent rating because they addressed my concerns and left me with a feeling I could count on them for exceptional service anytime I visit them. addressed my concerns and left me with a feeling I could count on them for exceptional service anytime I visit them. More

I know that an oil change is not a big deal but they make you feel like the really care about you coming to George Waikem Ford. Craig made me feel like the really care. He kept me informed about the time and you feel like the really care about you coming to George Waikem Ford. Craig made me feel like the really care. He kept me informed about the time and any problems that were found during inspection. Craig worked with me to set a time to do the repairs that were found. I look forward to the next visit to George Waikem Ford. More

My wife and I have bought four vehicles over the years from Waikem Ford and are always handled like royalty. These people are the best and understand how to keep people coming back. I have to make a speci from Waikem Ford and are always handled like royalty. These people are the best and understand how to keep people coming back. I have to make a special comment about our last recent purchases. We bought two vehicles at the same time and were very pleased. I bought a truck and less than a month later had an issue, it was promptly handled and very professionally, I might add. I can't stress how fantastic the service is. The salesmen and even filling out the paperwork were pleasant to deal with. I just have to say you have a customer for life and have three daughters approaching driving age....we'll see ya again! More

Waikem Ford is 1 of our local Ford dealers that I tried to deal with. They showed me 7 new cars and trucks.Ireally wanted a new 2013 F-150. After a lot of consideration, I leased a 2013 F-150 STX 4x4. Gre to deal with. They showed me 7 new cars and trucks.Ireally wanted a new 2013 F-150. After a lot of consideration, I leased a 2013 F-150 STX 4x4. Great truck.I am very pleased with truck and the sales team that helped me. The young salesman and sales manager worked great together. I would recommend them to others and have done so. Thanks More