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East Bay BMW

Pleasanton, CA

4.9
375 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 375 reviews

June 05, 2024

Ben Simpson was very helpfu and has great customer service. Thank you for following up. More

by Engot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Simpson
June 05, 2024

I really appreciate the service at this location. The staff always helps me and doesn’t try to oversell anything either. More

by nnmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
June 01, 2024

I have always gotten my money worth -just too bad they don’t sale the mini Cooper’s no longer More

by Torrentialrains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female
Jun 05, 2024 -

East Bay BMW responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2024

This is the best BMW dealership in the Bay area. Everyone here is respectful, and very helpful. The sales personnel have great knowledge of the vehicles and make you feel very welcome. Very friendl More

by joanna.steczynska
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Malek, Anmol Bajwa, David Lampkins, Jonathan Heppler, Sean Scott
Jun 05, 2024 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 01, 2024

One of the most professional dealerships out there I’ve been working with the service advisor, Myriam and the service manager AMIT for a long time now and they give me VIP service and make sure that all of More

by mjudge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores , Amit Prasad
May 30, 2024

Daryl was my sales, he did a great job. Also, the manager John, he’s a wonderful manager. More

by Cindyxiong6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl
Jun 01, 2024 -

East Bay BMW responded

Cindyxiong6, we are very happy we could provide you with a positive experience!

May 30, 2024

Took my car here for service for my BMW. Daryll recommended me to go to this dealership for service. I can tell you, it did not disappoint. Everyone here is so respectful and professional. 1 More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Panela
May 31, 2024 -

East Bay BMW responded

Hi Joey! We're so happy we were able to help you out!

May 29, 2024

Anmol and Amir were amazing. They were very nice and polite. They did Great follow-ups. We were undecided between pre-owned vs new and they happily showed us all the options. The More

by Amit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anmol, Amir
May 30, 2024 -

East Bay BMW responded

Amit, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

May 27, 2024

My consultant Kier Custodio was very polite & helpful. He completed service for all the things I came in for. More

by patricia_l1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
May 29, 2024 -

East Bay BMW responded

Patricia_l1, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

May 26, 2024

East Bay BMW is one of the best dealership in the bay area. They always take care the customers like families. They see to it that your vehicle is in good condition by the time it leaves the dealershio. More

by lpanlilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
May 29, 2024 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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