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East Hartford Chevrolet - Service Center

East Hartford, CT

4.0
43 Reviews

43 Reviews of East Hartford Chevrolet - Service Center

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June 02, 2024

I brought my Tahoe in for codes was told I need some module in the bumper but it wouldn’t fix all my problems I would need to pay more for extra diagnostics. When I got my vehicle back 2 days later I ha More

by Ramdomguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Brocuglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Horrible experience! !! Bought the vehicle May 8th, check engine light came on same day along with rear axles needing to be replaced…didnt get the vehicle back until June More

by KW17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Mierz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in sales said he was a manager when i called About my car but he really wasn’t one.
May 25, 2024

Jessica is always helpful and knowledgeable. Makes the process of having my Vehicle serviced much better. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Truong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

East Hartford Chevrolet responded

Thank you for the kind words! We're so lucky to have Jessica on our team. She takes pride in making the service process as smooth as possible. We'll be sure to pass your compliments on to her. Please don't hesitate to ask for Jessica by name next time you bring your vehicle in for servicing.

May 22, 2024

Dealership significantly overfilled my oil and would not own up to the issue. I spend >$5k / year with this dealership and will now go elsewhere. Mistakes happen, but I can not forgive lack of accountabili More

by PACEMARCELLO
Recommend Dealer
No
Employees Worked With
Service Manager is to blame.
May 19, 2024

Great service at Chevy dealership at Hartford. Great service at Chevrolet dealership at Hartford Connecticut More

by ERJON.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I would be more of a customer if you had a shuttle service where you could count on a ride. Ron did an excellent job, but you need a second driver to pick up. The person who answers the service phone More

by ESTROM5
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron the shuttle driver
May 17, 2024

Up selling and overpricing are not what I want to spend my money on. Much better deals with independent repair shops. More

by ctstagesupply@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Brocuglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Great experience at East Hartford Chevrolet. Even though it's a little out of my way I will definitely go back for service More

by shasfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

I have been a customer of this dealership for many years and the service is excellent More

by Archilokuscolubris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Service was friendly and efficient. , no long waits. I have found, however, that the tire pressure was set a bit unevenly and higher than the recommended 38 psi. I’m wondering if I sh More

by sallytaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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