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Five Star Chevrolet

Carrollton, TX

4.9
1,288 Reviews
Sam Pack's Five Star Chevrolet in Carrollton, TX is the fastest growing Chevrolet dealer in the DFW area! The dealership employs approximately 80 local sales, service and administrative personnel. Sam Pack purchased the dealership in 2014 and the dealership has shown significant growth each and every year since. We are currently in the process of opening a brand new Chevrolet dealership across the highway; the new store should be opening its doors in spring of 2017.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,288 reviews

May 17, 2024

Yulian is very professional, everyone made us feel welcome and answer all questions and concerns More

by Luz.louis28@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Equihua
May 18, 2024 -

Five Star Chevrolet responded

Luz.louis29, Thank you for taking the time to recognize Yulian and Five Star Chevrolet. Congratulations on your purchase and please stay in touch at 972-389--6700. We are here to address your new vehicle questions as they arise. Take care, Alan Brown, General Manager

May 17, 2024

I went in for a state inspection on short notice. Jessy got me in and out and her communication is GREAT. She has such a good vibe and makes the car service experience smooth and easy. More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabin Calles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Five Star Chevrolet responded

Kholbrook, Customer satisfaction is the focus at Five Star Chevrolet. Don't hesitate to reach Jessy and our service team with future needs at 972-389-6700. We are here to help you enjoy your car. Thank you for your business and endorsement. Take care, Chris Selbach, Service Director

May 16, 2024

I dreaded taking my truck anywhere else but Chuck Nash. I was wrong. I've gotten the best service this one time than I ever have with Chuck Nash. You guys will work on my vehicles from now on. More

by vgmkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Five Star Chevrolet responded

Vgmkg, We are so happy you found your way to Five Star Chevrolet! When you have future care needs, please reach Amanda and our techs at 972-389-6700. We look forward to seeing you again. Thank you, Chris Selbach, Service Director

May 06, 2024

Excellent teamwork by everyone involved. The salesman, service manager, finance team and manager were all working to help us get what we were looking for at the price that we needed. Thank More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Five Star Chevrolet responded

Steve, We are so excited to help you enjoy your new vehicle. Our sales and service team welcome the chance to address technical and care questions. Stop by Five Star Chevrolet or call 972-389-6700. Thank you for shopping with us and stay in touch. Congratulations! Best regards, Alan Brown, General Manager

May 02, 2024

Is a good place to buy a good vehicle because he has a good sellers and good prices on new or used vehicles,I recommend it for the people they are looking for a vehicle at a good price More

by Victor hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Five Star Chevrolet responded

Victor, Congratulations on your purchase at Five Star Chevrolet. Lloyd and our team remain available at 972-389-6700. Don't hesitate to let us know if you have questions about your vehicle. Thank you for your kind remarks and business. Take care, Alan Brown, General Manager

May 02, 2024

I bought my 2019 sonic from Five Star Chevrolet. I go there for my oil changes and tire rotations. Their service department is always so nice. I will buy my next car from them. More

by ougradmom02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Five Star Chevrolet responded

Ougradmom02, We value the opportunity to help with your vehicle needs at Five Star Chevrolet. Whether you are in need of service or a new car, we look forward to hearing from you at 972-389-6700. Call us any time you need our knowledge and expertise. Best regards, Alan Brown, General Manager

May 01, 2024

I've used them for many years . Lloyd is my the best salesman at 5 Star Chevolet More

by Desiree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Five Star Chevrolet responded

Thank you, Desiree, for staying loyal to Lloyd and Five Star Chevrolet. Lloyd is a seasoned consultant at our dealership and his success is due to his commitment to our customers. We welcome you to call 972-389-6700 any time you have questions. Enjoy your ride! Best regards, Alan Brown, General Manager

April 24, 2024

Work was done right and fast! They even washed my truck. Amazing! Highly recommend. Loved the video from technician and the honesty!! More

by Bighulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Five Star Chevrolet responded

Bighulz, We appreciate the chance to help with your auto care at Five Star Chevrolet. Any time you have vehicle concerns, we hope to hear from you at 972-389-6700. Thank you for being our customer. Best regards, Chris Selbach, Service Director

April 24, 2024

Fast and simple really recommend best prices and good customer service and polite ppl in there More

by Erickramiez2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Five Star Chevrolet responded

Erick, On behalf of Lloyd and the entire Five Star Chevrolet sales team, thank you for sharing your shopping visit. Customer experience is our focus, so it's great to hear we served you well. Let us know if you have new vehicle questions at 972-389-6700. Thanks again for choosing our dealership. Take care, Alan Brown, General Manager

April 24, 2024

5 Excellent 👌🏿. Brian was very good in keeping me updated. The tech knew his stuff and got my problem solved. Thank y'all 🙂 More

by idreamofjeanne51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Five Star Chevrolet responded

Idreamofjeanne51, We are so grateful to have the chance to help you at Five Star Chevrolet. Reach Brian and our techs at 972-389-6700 when you need vehicle advice. Call us any time you have questions. Best regards, Chris Selbach, Service Director

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