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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,292 Reviews
Sam Pack's Five Star Chevrolet in Carrollton, TX is the fastest growing Chevrolet dealer in the DFW area! The dealership employs approximately 80 local sales, service and administrative personnel. Sam Pack purchased the dealership in 2014 and the dealership has shown significant growth each and every year since. We are currently in the process of opening a brand new Chevrolet dealership across the highway; the new store should be opening its doors in spring of 2017.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,292 reviews

May 01, 2024

I've used them for many years . Lloyd is my the best salesman at 5 Star Chevolet More

by Desiree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Five Star Chevrolet responded

Thank you, Desiree, for staying loyal to Lloyd and Five Star Chevrolet. Lloyd is a seasoned consultant at our dealership and his success is due to his commitment to our customers. We welcome you to call 972-389-6700 any time you have questions. Enjoy your ride! Best regards, Alan Brown, General Manager

Helpful
April 24, 2024

Work was done right and fast! They even washed my truck. Amazing! Highly recommend. Loved the video from technician and the honesty!! More

by Bighulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Five Star Chevrolet responded

Bighulz, We appreciate the chance to help with your auto care at Five Star Chevrolet. Any time you have vehicle concerns, we hope to hear from you at 972-389-6700. Thank you for being our customer. Best regards, Chris Selbach, Service Director

Helpful
April 24, 2024

Fast and simple really recommend best prices and good customer service and polite ppl in there More

by Erickramiez2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Five Star Chevrolet responded

Erick, On behalf of Lloyd and the entire Five Star Chevrolet sales team, thank you for sharing your shopping visit. Customer experience is our focus, so it's great to hear we served you well. Let us know if you have new vehicle questions at 972-389-6700. Thanks again for choosing our dealership. Take care, Alan Brown, General Manager

Helpful
April 24, 2024

5 Excellent 👌🏿. Brian was very good in keeping me updated. The tech knew his stuff and got my problem solved. Thank y'all 🙂 More

by idreamofjeanne51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Five Star Chevrolet responded

Idreamofjeanne51, We are so grateful to have the chance to help you at Five Star Chevrolet. Reach Brian and our techs at 972-389-6700 when you need vehicle advice. Call us any time you have questions. Best regards, Chris Selbach, Service Director

Helpful
April 22, 2024

Five Star Chevrolet are amazing. Franko Santana and Lee Nolen were patient. They explained all the process and paperwork. More

by Magali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Five Star Chevrolet responded

Magali, We are happy you found your new vehicle at Five Star Chevrolet. If you have additional questions, please reach Franko, Lee, or me at 972-389-6700. We are here to address all of your automotive needs. Thank you, Alan Brown, General Manager

Helpful
April 22, 2024

P/u trk Thurs. / Fri didn’t drive/Sat work/ Sun check engine light back on, trk jerking/pulling total miles driven from picking trk from dealership to Sunday (04/21/ More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Withem
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 19, 2024

I was very impressed with my entire experience with buying my Trax. I was dreading the car buying process based on prior purchases with other dealers but this was a great experience. Jacob, Lloyd, Cl More

by tracy.gilmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Blau
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Apr 20, 2024 -

Five Star Chevrolet responded

Congratulations, Tracy, on your new BLUE Trax! The Five Star Chevrolet team is now focused on your driving experience. Stop by or call 972-389-6700 with vehicle questions any time. We want you 100% happy with your purchase. Thank you for your business and feedback. Sincerely, Alan Brown, General Manager

Helpful
April 18, 2024

I think the whole staff knows me by now👍🏾. But Mr. Brian always takes my vehicle & myself in consideration to make me smile once I leave facility More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Five Star Chevrolet responded

Coachtonya.young, You are an intrical part of Five Star Chevrolet and Brian is focused on making certain you are satisfied with our work. Whenever you have questions about your vehicle, we are here for you at 972-389-6700. Thank you for being our customer and friend! Best regards, Chris Selbach, Service Director

Helpful
April 11, 2024

Great dealership awesome service the best place to buy a car or truck and to get it serviced come to five star Chevy in Carrollton you won’t be disappointed! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Five Star Chevrolet responded

Chris, Thank you for sharing your positive visits with Five Star Chevrolet! It's fantastic to hear that you had such a great experience with both buying and servicing your vehicle with us. Word-of-mouth recommendations like yours are invaluable, and we are grateful. When you have future needs, we will look forward to hearing from you at 972-389-6700. Sincerely, Alan Brown, General Manager

Helpful
April 04, 2024

Lee in finance and Yullian in sales were a great team. They weren’t pushy or slimy like some people I’ve worked with in the past. They got us a great rate and listened to us. We walked out with everything More

by Kyle Hoffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yullian Equihua
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Apr 05, 2024 -

Five Star Chevrolet responded

Kyle, Thank you so much for taking the time to share your positive experience with Lee and Yullian! We strive to create a welcoming and informative environment at Five Star Chevrolet, and it's fantastic to hear that they achieved that for you. Give us a call at 972-389-6700 when you need our advice. Enjoy your new ride! Best regards, Alan Brown, General Manager

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