Folsom Lake Ford

Dealer was good to work with. Disappointed about the f150 known oil leak issue. Ford covered the first 3 repairs under warranty, but not this time. Warranty should be from the la Disappointed about the f150 known oil leak issue. Ford covered the first 3 repairs under warranty, but not this time. Warranty should be from the last repair not from the first repair. More

The dealership provided great customer service by offering pick up and drop off my vehicle. They kept me updated on the status of the repair and finished within the promised time frame. offering pick up and drop off my vehicle. They kept me updated on the status of the repair and finished within the promised time frame. More

Tommy was great. Got my vehicle checked in and evaluated by the service technician efficiently. Advised me of the repairs needed and had my vehicle ready the followi Got my vehicle checked in and evaluated by the service technician efficiently. Advised me of the repairs needed and had my vehicle ready the following morning. Very satisfied with the work on my third-row seats. More

Service was absolutely fantastic in comparison to the horrendous service I received at Future Ford on Madison. From the time I arrived to the time I picked up my vehicle, Brigitte Frye was superb at ever horrendous service I received at Future Ford on Madison. From the time I arrived to the time I picked up my vehicle, Brigitte Frye was superb at every aspect of my visit. Not only that, my vehicle was ready by noon as promised. Future would have had it all day long and not communicated with me. I will continue to bring both my Ford vehicles to Folsom Lake Ford for all my service. My only criticism would be that I wasn't given anything advising of the remaining life of tires, brakes, etc. Not a huge deal but that's always nice to have something to review the status of other vehicle items as other dealers provide. Thanks again! More

Excellent service awesome salesman Grant Weber, excellent location excellent friendly staff Very nice facility great location excellent friendly staff Very nice facility great More

These guys turned my frown upside-down. Thank you for your hard work. I can tell these guys are passionate about their jobs, except the car detailing kid. I spent 3 hours detailing my car i Thank you for your hard work. I can tell these guys are passionate about their jobs, except the car detailing kid. I spent 3 hours detailing my car in the morning before I could pull it out of my garage, and I found a huge gouge in the hood. No doubt the kid did it. I took a knee and looked at the lines of that hood before I bought the car. After 11pm detail it came back with a big chip in the hood. Let's make it right and get past it please. Everything else was phenomenal. My third car purchase from this dealership in 3 years and I will be back for the 4th you can count on that. More

Good service and not over servicing the vehicle. Pricing was on point and they serviced the vehicle quickly Pricing was on point and they serviced the vehicle quickly More

Jaye Ford is awesome and I completely trust him and Folsom Lake Ford to take of the problems. Folsom Lake Ford to take of the problems. More

Everyone helpful and nice. Was clean vehicles and offices. Everything was explained thoroughly if I had questions if they didn’t know answer they would find out. Was clean vehicles and offices. Everything was explained thoroughly if I had questions if they didn’t know answer they would find out. More

Really appreciate that they’re almost and speed of servicing my truck. Luis is awesome servicing my truck. Luis is awesome More