Back

Ford of Columbia - Service Center

Columbia, TN

4.5
197 Reviews

197 Reviews of Ford of Columbia - Service Center

Sort by
June 01, 2024

Great customer service. Very nice waiting area with snacks, drinks, including hot chocolate and fancy coffee. Prompt call backs. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Very good communication with Prompt and friendly service. I will recommend to friends and family. More

by jstevecofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Service was excellent and efficient. . Time was excellent. The service people were very informed of my service. More

by badams2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dohoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Good service, very courteous employees. Kept me advised as to the issues and possible solutions. More

by dadmec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farri
March 11, 2024

Fantastic service. They left my vehicle Clean inside, love the car seats to be covered and the floor to keep grease off . As a customer I really appreciate that care More

by Birge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in Service. Top Notch ! Thanks again , Colin Mitchell
February 01, 2024

Amazing service, fast and very reliable , would highly recommend, The staff is amazing and will work with your requests. More

by Rebecca Bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mitchell
December 20, 2023

They tried to get me to buy multiple expensive & unnecessary things totaling well over $2,000. Time to return calls was lengthy. Staff was friendly and the place was clean though. More

by rjis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austyn
December 05, 2023

Had my regular service on my ‘18 F150 and also had a hard starting concern. As usual everything was taken care of and it turned out it needed a new battery. I was kept informed & was surprised how quickly More

by 65Fairlane500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Fankhauser , Colin Mitchell
November 18, 2023

Dealer staff was courteous and helpful, services offered were reasonable for the mileage of the vehicle. More

by thirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
November 12, 2023

Honest and trustworthy service department. We have always been pleased with the integrity of their customer care here. More

by SLYR.201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
1
...