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Fort Myers INFINITI
Fort Myers, FL
1,258 Reviews
We deliver friendly customer service; within a state-of-the art facility and excellent financing options tailored to you. These may be the exception for some dealers but for us they are the rule! That's because we take our commitment to customer satisfaction personally.
Without our personal pledge to making you a satisfied INFINITI owner, we simply become any other dealership, and we're so much more than that. What we do here is enhance your lifestyle through an extraordinary lineup of luxury vehicles for you to choose from. This starts with our staff of INFINITI Experts that are ready to help you find that perfect vehicle that fits your needs and your monthly budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,258 reviews
July 10, 2013
I believe there should be more people like Mike Robbins, who is very knowledgable in details about cars. Very professional and friendly. He made it happen for me and would not give up. And for that I call h who is very knowledgable in details about cars. Very professional and friendly. He made it happen for me and would not give up. And for that I call him Magic Mike More
by Win412
Employees Worked With
Mike Robbins, Mike Robbins
Helpful July 09, 2013
Recently my fiancé and I came to Infiniti to sign a new lease on a G37 Coupe. Upon entering the car lot we were immediately approached by the salesman above Mike Robbins. He was very knowledgable about new lease on a G37 Coupe. Upon entering the car lot we were immediately approached by the salesman above Mike Robbins. He was very knowledgable about Infiniti including the many models and packages that they may intail. Overall, we had a great experience and by late evening we were driving home in a brand new car! We highly recommend Mike Robbins. He was again, knowledgable, concise and willing to work a good deal! I am looking forward to my new experience with Infiniti! More
by BrittanyG
Employees Worked With
Mike Robbins
July 09, 2013
My salesman Eric was very professional and attentive to my needs and wants throughout the entire purchase process. I ended up with the exact car that I wanted and felt like I got a fair deal. The financing my needs and wants throughout the entire purchase process. I ended up with the exact car that I wanted and felt like I got a fair deal. The financing and deal closing with Larry was also painless. Since purchasing my car I have been in several times to have it washed and it is always a pleasure to see Cindy and Jay in the service department. I highly recommend the infiniti brand and this dealership. More
by ecoerler
Employees Worked With
Larry Ramie, Cindy Laird, Jay Gillford
July 08, 2013
The old dealership was garbage. The new one is professional and understands the meaning of customer service. My needs were met and a deal was struck that both parties were happy with. Since the de professional and understands the meaning of customer service. My needs were met and a deal was struck that both parties were happy with. Since the deal, I visited the service department and Jimmy King took very good care of my needs and my car. I will be very happy to promote your dealership to my business associates and friends. Best Regards and keep up the good work. More
by gerrydarr
May 07, 2013
I purchased a 2004 Nissan Maxima from Infinity the end of August. In the past 8 months, I have had to replace dry rotted tires, battery and the sunroof and passenger window do not work. I also purchased an e August. In the past 8 months, I have had to replace dry rotted tires, battery and the sunroof and passenger window do not work. I also purchased an extended bumper to bumper warranty, the front passenger strut was bad when I purchased the car and they will not replace it after I brought it back a month after purchasing the car. USED CAR BUYERS BEWARE!!!!!! The service department has not repaired anything after driving 45 minutes one way from Naples several times. Still no repairs have been done!!! More
by JenniferCalloway
February 15, 2013
After having a horrible experience at our local Infiniti dealership in Bonita Springs I decided to emailed Infiniti of Ft Myers. I promptly received an email and a phone call by Eric who was able provide me dealership in Bonita Springs I decided to emailed Infiniti of Ft Myers. I promptly received an email and a phone call by Eric who was able provide me with all of the information, pricing and quotes I requested in the matter of 20 minutes. Now that’s customer service!! In the end I ended up driving a little further because quality customer service was more important to me then convenience. I HIGHLY recommend Infiniti of Ft Myers to everyone and will most definitely warn and advise everyone I know to stay away from that other dealership in Bonita Springs! More
by calogera924
Employees Worked With
Larry Ramie
December 03, 2012
I purchased a used vehicle from Infiniti of Fort Myers, and a few days later I noticed a Service Airbag message. When it began coming on every time I started the vehicle I contacted the dealership to see and a few days later I noticed a Service Airbag message. When it began coming on every time I started the vehicle I contacted the dealership to see if they knew what the problem was. They indicated it was "normal." This obviously makes no sense. Soon after I noticed that when I had a passenger riding with me, their airbag would shut off sporadically while the car was driving. Because this is extremely dangerous, and since Infiniti had been of no help, I took the car to a dealership near me, who diagnosed the problem as a defective airbag sensor in the passenger seat that needs replacement. I sent that information over to Infiniti, expecting them, as a reputable dealership, to offer to either reimburse me for the repair or have the vehicle repaired themselves. Instead, they claimed this was not their problem. Any truly reputable dealership would take responsibility for a dangerous defect that was obviously present before I purchased the vehicle. I warn you to steer clear of this dealership...I wish I had. More
by CarlaOnofrio
November 02, 2012
On two previous occasions, I have been less than pleased with my experience at Infiniti of Fort Myers. The first time was my purchasing experience, the second was one month later, which involved the timely with my experience at Infiniti of Fort Myers. The first time was my purchasing experience, the second was one month later, which involved the timely transfer of my plates and registration. I'm pretty laid back and typically easy to please, and I let both instances slide by, even though I was infuriated by both. After today, I have officially run out of patience. Earlier today, I took my G37 Sedan in for routine maintenance. Rob Kelley, the service consultant was friendly and likable, and I had no issues with the quality of the services performed. However, when I got home and took a minute to look over the detailed breakdown of the charges, I was appalled to see that I was charged $79.95 to have my tires rotated. I have never heard of anyone being charged that much for tire rotation. Some places even do it as a courtesy when you have your oil changed. $30 is excessive for tire rotation, but I wouldn't complain about it. Charging $80 is absolutely absurd. In the future, I'll go elsewhere to have my car serviced. I will NEVER go back to Infiniti of Fort Myers. More
by robhill44
August 28, 2012
This was the smoothest car purchase my wife and I have ever experienced. As busy as my wife and I are, wasting time on strong arm negotiations is not for us. At Infiniti we negotiated a fair deal via emai ever experienced. As busy as my wife and I are, wasting time on strong arm negotiations is not for us. At Infiniti we negotiated a fair deal via email prior to arriving and believe it or not, upon arrival paperwork was done efficiently with no gotchas in the end. Along the way the GSM, Sales, and Finance personnel were genuinely courteous. When buying our next vehicle we will absolutely go back to Infinity. Sincerely The Cantu's More
by bobcantu
August 12, 2012
Went in looking to buy a used car, came out buying new. The service, knowledge, and credibility of Lamar and the staff were great. Andy Fisher gave me straight talk, which I appreciated. Definitely recc The service, knowledge, and credibility of Lamar and the staff were great. Andy Fisher gave me straight talk, which I appreciated. Definitely reccomend Infiniti of Ort Myers Rick Baker More
by Rickster06
Employees Worked With
Lamar Johnson
