Fort Myers INFINITI - Service Center

I was very satisfied with my service. take care my car like family business.thank you for all you guys did. take care my car like family business.thank you for all you guys did. More

The service was excellent everyone was considerate and provided the uttermost customer service. Rick and the receiving team are wonderful. provided the uttermost customer service. Rick and the receiving team are wonderful. More

This dealership, all the way around, is very professional. Yesterday I dealt with the service department and it was an extremely pleasant experience. professional. Yesterday I dealt with the service department and it was an extremely pleasant experience. More

The guys taking and working on my car were super nice and friendly. Zak, who was helping me out, was incredibly helpful and kind during my visit. friendly. Zak, who was helping me out, was incredibly helpful and kind during my visit. More

Zach is always helpful and friendly. I don't mind sitting and waiting on my car because they always provide coffee and snacks while you watch tv and wait. I highly recommend Infiniti For I don't mind sitting and waiting on my car because they always provide coffee and snacks while you watch tv and wait. I highly recommend Infiniti Fort Myers! More

Service was good but my advisor really didn't listen when I asked him to call warranty company. A bit disappointing I asked him to call warranty company. A bit disappointing More

Service was quick and easy. Derive personnel were attentive to my needs and answered all my questions. I would highly recommend. Derive personnel were attentive to my needs and answered all my questions. I would highly recommend. More

I had an appointment for an extreme oil change, considering my car has 105,000 miles. Rick Libby is my service guy and always treats me (and everyone) like a VIP! He offered me a loaner but I rec considering my car has 105,000 miles. Rick Libby is my service guy and always treats me (and everyone) like a VIP! He offered me a loaner but I recently misplaced my license, so couldn’t take him up on it. I waited for roughly an hour in their beautiful customer lounge and before I knew it, my car was finished Infiniti style! It was given a bath and vacuum so I pulled out of there with what felt like a new vehicle! Best dealership, best service department, best service manager and vehicle brand, and too! They go above and beyond to insure your satisfaction! More

Great service got my car back to how it was running at first Great place and great people Highly recommend first Great place and great people Highly recommend More

My experience with the service department was excellent! The check engine light came on in my vehicle and I brought it over to the service department. My Advisor Zach listened to what I described and took o The check engine light came on in my vehicle and I brought it over to the service department. My Advisor Zach listened to what I described and took over from there. The car had a multipoint inspection; It turns out the vehicle had a major issue in addition to other repairs that needed to be addressed. The advisor called my extended warranty and handled everything from beginning to end with them. Additionally, he communicated progress & new developments as they arose during the entire process. Most importantly, I was blessed with a loaner for the duration of the repairs as Zach negotiated needed repairs with my insurance. I’m truly grateful. They get a five star rating! Well done team. More