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Friendly Ford of Hamilton

Hamilton, NY

4.9
257 Reviews

2536 NY-12B

Hamilton, NY

13346

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Showing 257 reviews

May 16, 2024

We received a fair price for the trade and new vehicle. All of the staff was professional More

by tckoster111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
May 16, 2024 -

Friendly Ford of Hamilton responded

Thank you for your feedback! We're glad to hear that you felt you received a fair price for your trade and new vehicle, and that our staff's professionalism stood out during your visit. At Friendly Ford, we strive to provide fair, transparent dealings and exceptional service for every customer. We appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle!

May 10, 2024

Excellent service and support to find a great deal within budget and I was thrilled with outcome More

by Jason Zbock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Katie Chlad
May 16, 2024 -

Friendly Ford of Hamilton responded

Thank you for your positive feedback! We're thrilled to hear that you received excellent service and support, and that we could help you find a great deal within your budget. We strive to ensure all our customers are satisfied and delighted with their outcomes. Enjoy your new purchase, and we look forward to serving you again in the future!

May 02, 2024

Friendly Ford of Hamilton was a great place to go. Katie answered every question we had about the Lincoln we bought and even got under the car to take pictures for us before we drove there, such a tro More

by catherinewebb111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
May 09, 2024 -

Friendly Ford of Hamilton responded

Thank you for choosing Friendly Ford of Hamilton and for sharing your positive experience! We're delighted to hear that Katie went above and beyond to ensure you were fully informed about the Lincoln before your visit, even taking the time to provide detailed pictures. It's wonderful to know that the car met your expectations and that you're happy with your purchase. We strive to make every customer experience thorough and satisfactory, and it sounds like Katie embodied that commitment. Enjoy your Lincoln, and we hope to serve you again in the future!

April 28, 2024

Best experience i have ever had. Katie went above and beyond. Everyone super friendly and helpful. I will never buy a car anywhere else. I went to get a new key and came home with a More

by Bhouck92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service dept, Jesse Lazzaro, Katie Chlad
Apr 29, 2024 -

Friendly Ford of Hamilton responded

Thank you so much for sharing your experience! We're delighted to hear that Katie went above and beyond to provide you with the best car buying experience you've ever had. It's great to know that our friendly and helpful team made such a positive impression. We're thrilled you've chosen us as your go-to dealership and look forward to serving you again in the future. Enjoy your new car!

April 27, 2024

Friendly ford of Hamilton is by far the best dealership to work with. They’re customer service is top notch! More

by Deckerevan18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Katie Chlad
Apr 29, 2024 -

Friendly Ford of Hamilton responded

Thank you for your fantastic review! We're thrilled to hear that you consider Friendly Ford of Hamilton the best dealership to work with and that you've had such a positive experience with our customer service. We strive to maintain high standards and ensure that every customer feels valued and satisfied. We look forward to continuing to provide you with top-notch service in all your future visits!

April 27, 2024

Friendly people to deal with. They don't rush you while your looking around at vehicles. More

by kar190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Katie Chlad
Apr 29, 2024 -

Friendly Ford of Hamilton responded

Thank you for your kind review! We're glad to hear that you appreciated the relaxed and friendly atmosphere at our dealership. Our team is dedicated to providing a comfortable environment where you can take your time to explore and choose the right vehicle without feeling rushed. We look forward to helping you again whenever you're ready for your next vehicle or any other assistance.

April 27, 2024

Matthew and David worked with me and I got a great deal. Everything was pleasant and would do business with them again even though David is a Giants Fan...... Go Birds !!!!! More

by tom.bice0814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
Apr 29, 2024 -

Friendly Ford of Hamilton responded

Thank you for your review! We're so glad to hear that Matthew and David were able to provide you with a great deal and a pleasant experience. It’s always fun to have a little sports rivalry to spice things up! We appreciate your business and look forward to working with you again in the future—regardless of team allegiances. Go Birds!

April 26, 2024

Fair on the price. Excellent staff, felt very welcome. Wasn’t pushy. But there was a little bit of a lock of communication More

by wesleyeastman23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad, Spencer Marcellus
Apr 29, 2024 -

Friendly Ford of Hamilton responded

Thank you for your feedback. We're glad to hear that you found our pricing fair and our staff excellent and welcoming. We apologize for any lack of communication you experienced; we always aim to provide clear and prompt communication. Your input is invaluable as we continually work to improve our service. We appreciate you bringing this to our attention, and we hope to provide an even better experience in the future. Thank you for choosing us, and we look forward to serving you again!

April 19, 2024

Katie was very helpful and communicated very well answering all my questions honestly and in a timely manner. She made time to work around my schedule. More

by oldblue282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Katie Chlad
Apr 24, 2024 -

Friendly Ford of Hamilton responded

Thank you for your feedback! We're so glad to hear that Katie was able to assist you effectively, answering your questions clearly and accommodating your schedule. At Friendly Ford of Hamilton, we strive to provide honest and responsive service tailored to our customers' needs. We appreciate your recognition of Katie's efforts, and we look forward to assisting you again in the future!

April 18, 2024

We test drove our truck Tuesday and had it home the next day. Katie and everyone at friendly ford seem very polite,professional and efficient. More

by ncs1989226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Apr 24, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your experience at Friendly Ford! We're glad to hear that Katie and our team were able to provide you with a polite, professional, and efficient service, allowing you to enjoy your new truck so quickly. We aim to make every part of the buying process as smooth and enjoyable as possible. Enjoy your new ride, and we look forward to serving you again in the future!

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