Gainesville Chrysler Dodge Jeep RAM
Gainesville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The inspection did not tell me that a caliper pin was locked on my car. I told my service advisor what was happening with the car and was told it is normal. Another mechanic told me it is not. locked on my car. I told my service advisor what was happening with the car and was told it is normal. Another mechanic told me it is not. More
THE PERSONEL YOU HAVE EMPLOYED THERE IS VERY PROFESSIONAL .THEY ARE VERY STRAIGHT IN EXPLAINING THE VEHICLE AND DEAL.THEY ARE NOT PUSHING YOU TO BUY. .THEY ARE VERY STRAIGHT IN EXPLAINING THE VEHICLE AND DEAL.THEY ARE NOT PUSHING YOU TO BUY. More
The sales person was really helpful and understanding even as my toddler was screaming and running around. Brandon asked how we were and offered us water. He made sure the techs went fast due to me havin even as my toddler was screaming and running around. Brandon asked how we were and offered us water. He made sure the techs went fast due to me having my baby with me. More
Done a great job. Sale man was great. Financing did a great job. The tru Sale man was great. Financing did a great job. The tru More
Everyone always communicates well and gets my service done efficiently. If I am unable to wait they make sure I have transportation. I always appreciate the extra care taken in my visit. done efficiently. If I am unable to wait they make sure I have transportation. I always appreciate the extra care taken in my visit. More
It took almost 4 months to get my car fixed from the time I made my initial appointment due to the lack of communication and forgetfulness of the service department. Additionally, it took a week to even diag I made my initial appointment due to the lack of communication and forgetfulness of the service department. Additionally, it took a week to even diagnose the problem a previous shop had diagnosed in <1 hr, causing me to spend ~$700 on a rental car (since they don't offer loaner vehicles). Additionally, I was told a part was back ordered for two months - turns out, it wasn't ordered in the first place. Once it was, my car was fixed in less than a week. If I could have gotten the issue fixed anywhere else, I would have. Unfortunately, it was an issue only an authorized dealer could address. More
Very friendly. Shelby was the best saleswoman I’ve ever purchased a car from. I would definitely buy from Gainesville Dodge again. Shelby was the best saleswoman I’ve ever purchased a car from. I would definitely buy from Gainesville Dodge again. More
I went in just to look and test drive a vehicle I found on the web. Shelby was great the right price and right vehicle. She negotiated with John the finance guy and I left with a smile on my face. John did on the web. Shelby was great the right price and right vehicle. She negotiated with John the finance guy and I left with a smile on my face. John did an awesome job. it was worth the drive from Jax. More
Was worried about the qualifier the service writer gave me about air bag recall replacement. “We can’t be responsible if parts in your dash are broken during the install due to the age of the car”. All w me about air bag recall replacement. “We can’t be responsible if parts in your dash are broken during the install due to the age of the car”. All went well, safe from flying shrapnel from defective Takata air bag being replaced. No problems. Thanks More