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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,156 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,156 reviews

May 22, 2024

Everyone was excellent. From checking on parts and making sure they were available to install and service I was very pleased More

by Em_jaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika was amazing. I’m very pleased with her courtesy and ability to handle the issues that arose
May 17, 2024

Very courteous and professional, got in and out in a timely fashion, price was fair. More

by RAPETERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

May 16, 2024

They were great especially Jacob from the service department. They got the recalls & our alignment issue cleared up in the same day! More

by finance55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

May 15, 2024

I scheduled a "Works Package" a $79. 95 value on line. I arrived 10 minutes before my appointment and Jacob handled the paperwork right away. The wait time was minimal and I was on my way More

by DCHAMMEN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 16, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jacob met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

May 13, 2024

Very helpful. Very friendly. Addressed all my questions and concerns. Highly recommend! Send your friends. More

by shoestring82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

May 12, 2024

Jackob was really helpful and responsive during the whole process and he always explains to me the issues in details which i really appreciate…thank you jackob thank you ford More

by Cheikh kada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackob
May 12, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

May 10, 2024

Everyone was very nice and helpful. They answered questions and did everything they could to help me get my new car! More

by MNMFAN56
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moriah Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your wonderful review! We are thrilled that Sandy had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

May 09, 2024

Took 2 hours to do a oil change and tire rotation. . then when it was done the messed up the paperwork and someone else paid my bill and I had to pay theirs.. the bills were the same, but it's just the More

by MARYANN.T.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.. I was told he was new..
May 10, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

MaryAnn, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Hohmann Service Manager 262-338-3379

May 07, 2024

Always a good pleasant experience. Friendly staff, clean facilities too. Would recommend to family and friends More

by JGPG1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

May 04, 2024

This was my fourth purchase of a new vehicle at Gordie Boucher West Bend, it is always a pleasure doing business with this group of people! Whether it’s service or buying a new car, I have never been diss More

by PKARALEWITZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Chris Flynn General Sales Manager 262-338-3379

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