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Grand Blanc Nissan

Grand Blanc, MI

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rated
13 Reviews

8346 Holly Rd.

Grand Blanc, MI

48439

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Showing 13 reviews

February 21, 2024

Okay, I normally don't have any complaints at this dealership, but seriously, xxx! The General Manger just called a meeting with all the service staff while there is a waiting room of people waiting More

by CJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Warren
May 06, 2024 -

Grand Blanc Nissan responded

We appreciate all reviews and appreciate you bringing this matter to our attention. We'd like to hear more about your experience if you would give us a call at (810) 893-6510. Have a great day.

July 20, 2023

Excellent work and service provided. They were thorough and professional. They had to help clean up the mess caused by LaFontaine CDJR of Walled Lake. More

by rcs10107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Johnson, Tracy Warren
May 06, 2024 -

Grand Blanc Nissan responded

Thank you so much for your kind words about our dealership! Please let us know how we can assist you in the future. Have a wonderful day!

December 09, 2022

In any ratings, the factual events and data matter. In this review, the key point is the attendant's behavior and the scheduling problem in which the dealership tends to ignore the customer's time. For More

by korojox3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and Sales manager, Tracy Warren
Jan 17, 2023 -

Grand Blanc Nissan responded

Korojox3, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Facts do matter on reviews so we would like to clarify that we are not an Al Serra dealership. Whatever your experiences were with Al Serra dealerships is between y ou two, we are in no way or shape affiliated with Al Serra. Please direct your complaints to the Al Serra dealership group.

March 24, 2022

This has been the best car buying experience I ever had with Sales Consultant Christopher Wright at Grand Blanc Nissan and I have bought several vehicles in the past, but I never felt such a sense of belon More

by Sonyakay55
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
Jan 17, 2023 -

Grand Blanc Nissan responded

Sonyakay55 thank you for your kind review; we are happy to pass along your comments to the team here at Grand Blanc Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 22, 2021

It took some effort to get the vehicle we wanted, but perseverance on my part and that of my wife saw it happen. After much due diligence, I decided that perhaps the Sentra could best fit our leasing o More

by nickis4stl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wright, Todd Kelley
Jan 20, 2023 -

Grand Blanc Nissan responded

Marv Sanders, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grand Blanc Nissan. Thank you for your kind words and this wonderful review!

March 09, 2021

Aims to please there customers. Will try very hard to accommodate what you want in pricing, packaging and out of pocket expensiveness. I was sold a NISSAN ROUGE in 2020 by Jessie. Both he and the Store More

by mskjenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie,Tracy, Store Manager
Jan 20, 2023 -

Grand Blanc Nissan responded

Mskjenkins, we're happy you found our staff to be so supportive during your experience here at Grand Blanc Nissan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 25, 2020

Chris and Don sold me a lemon for 3 thousand dollars.plus my old car.on july 14.2020 during a pandemic.and they have not accommodated me.no kind of way.i still have no car to go to Dr apt that is in AnnArbor More

by Tajuana Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Wright
Jan 20, 2023 -

Grand Blanc Nissan responded

Tajuana Wilson, thank you for sharing your experience with us. We regret that you feel you were not accommodated. I assure you we went out of our way to try and get you a vehicle for your budget. We upgraded you to a 15 year newer vehicle and explained that when you purchased low budget vehicles that it is always a good idea to protect your investment with a service contract, which you declined. The car you test drove and loved drove great when you took delivery. Unfortunately as a car ages it deteriorates and at some point the owner needs to ensure they are doing all their scheduled maintenance. We never take belongings, trust me we don't want all the clutter. We are not a storage unit and once you trade in a vehicle that does not run, we remove it off our lot if the customer doesn't retrieve their belongings in a timely manner. We hope you have a great day!

July 16, 2019

Amazing Dealership - You won't be disappointed! Drove from SC to purchase a Nissan Titan. This dealership is absolutely amazing and professional from start to finish. Excellent dealership from top More

by drgose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Pusta - Don Poley
May 06, 2024 -

Grand Blanc Nissan responded

Thank you so much for this amazing review! Please let us know how we can be of service in the future. Have a wonderful day!

November 19, 2018

Sold me a car when no one else would. They were great. Will do business again when i trade in my car. The salesman and the financial were very helpful in getting me a car never would have More

by Diannabaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal pusta
May 06, 2024 -

Grand Blanc Nissan responded

Thank you so much for this wonderful review and high star rating! Please let us know how we can be of service in the future. Take care!

November 17, 2018

Great Experience! From the staff at the information area, salesman, manager and financial personnel, they all were great. Salesman James Default was excellent. No press More

by Nelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Default, Simon
May 06, 2024 -

Grand Blanc Nissan responded

Thank you so much for this wonderful review and high star rating! Please let us know how we can be of assistance in the future. Have a wonderful day!

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