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Grayson BMW

Knoxville, TN

4.8
638 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 639 reviews

May 23, 2024

Great Service knowledgeable service rep. In and out on time. I will be back for sure More

by hotrodx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 22, 2024

Good inventory to choose from. Employees were very helpful and friendly. They were willing to do whatever it took to help the deal go through. More

by jays.ballad0e
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson
May 22, 2024

Awesome service! ! Tyler and Colin took great care of us! I hate the process of buying a car, but they made it super easy and quick. More

by rifes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler and Collin
May 21, 2024

Always have great experience with the service visit. Justin is so very very very helpful!!! More

by angela.bryson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickle
May 20, 2024

Very friendly … quick to get into schedule … thorough going though vehicle … waiting for diagnosis of electrical issue, so I’m reserving comment on technical knowledge More

by Jason Oakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 20, 2024

My experience with the maintenance department was excellent. Trent was able to expedite everything, including having the car cleaned. Also, the waiting area was very comfortable. More

by Patroy1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
May 20, 2024

Everyone was extremely friendly and helpful, especially my service consultant Dylan! Years ago I was told that the service at Grayson BMW was not friendly or timely. I have found the complete opposite. More

by Jim V
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan
May 20, 2024

I always take my car to Grayson for service. I love working with Justin. He’s so thoughtful and helpful. I have been working with him for I’m guessing - 20 years! More

by Sgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 19, 2024

Service Writer, Justin Pickel, is very courteous and professional. I highly recommend Justin and Grayson BMW service department. More

by Timamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
May 19, 2024

I have no complaints. Friendly and knowledgeable staff. Quick service and easy to work with. More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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